How do I find my UUID

[LovelyNancy]

Hi,

 

Where do I find my UUID number?

I'm trying to set the ISY Portal up to connect to Google Home.

 

Thanks

[Michel Kohanim]

Hi LovelyNancy,

 

Please go to the Admin Console | Help | About.

 

With kind regards,

Michel

[LovelyNancy]

Thanks Michael, got it.

 

But now I'm stuck at adding Google Home at Connectivity.

I get an error that states, ISY Not Online.

 

Where do I go from here?

[Techman]

Thanks Michael, got it.

 

But now I'm stuck at adding Google Home at Connectivity.

I get an error that states, ISY Not Online.

 

Where do I go from here?

 

 

Here's a link to setting up Google Home. You first need to subscribe to the Portal service

 

http://wiki.universal-devices.com/index.php?title=ISY_Portal_Google_Home_Integration

Edited August 14, 2017 by Techman

[LovelyNancy]

Michael,

 

Thanks for the reply

I am signed up and logged into the Portal Service.

I am following the set up procedure that you linked above.

 

I added my UUID number.

That shows up fine.

It shows as Preferred ISY and I am account Admin.

 

When I click on Select Tool > Connectivity > AmazonEcho/Google Home, I get an error message, ISY is not online.

 

How do I resolve this?

 

Thanks.

Nancy

[Michel Kohanim]

Hi Nancy,

 

Can you please send your UUID to support@universal-devices.com?

 

With kind regards,

Michel