bkpky Posted August 18, 2017 Posted August 18, 2017 I just converted motion sensors from Insteon to Wave (Aeotec Multi Sensor 6). I have them detected in ISY but now that they are installed in the ceiling mounts, they are not changing status. I have healed, synced, rebooted ISY, etc. Now nothing shows under status details of devices. Here is a log showing no communication. How do I troubleshoot this? Thu 08/17/2017 22:26:57 : [ELK-TX ] Get Topology Thu 08/17/2017 22:27:02 : [ELK 0 13 0] Zone : Living Motion : Normal (51/0/0) Thu 08/17/2017 22:27:02 : [ELK 0 13 0] Zone : Living Motion : Short (52/3/0) Thu 08/17/2017 22:27:03 : [ELK 1 0 0] Area : Main House : Ready To Arm (2/1/0) Thu 08/17/2017 22:27:15 : [ 12 AF 26 1] DOF 0 Thu 08/17/2017 22:27:16 : [ 12 AF 26 1] DON 0 Thu 08/17/2017 22:27:16 : [ 12 AF 26 1] ST 204 Thu 08/17/2017 22:28:46 : [All ] Writing 0 bytes to devices Thu 08/17/2017 22:29:11 : [All ] Writing 0 bytes to devices Thu 08/17/2017 22:29:30 : [All ] Writing 0 bytes to devices Thu 08/17/2017 22:29:49 : [All ] Writing 0 bytes to devices Thu 08/17/2017 22:30:07 : [All ] Writing 0 bytes to devices Thu 08/17/2017 22:30:26 : [All ] Writing 0 bytes to devices Thu 08/17/2017 22:30:52 : [All ] Writing 0 bytes to devices Thu 08/17/2017 22:31:10 : [All ] Writing 0 bytes to devices Thu 08/17/2017 22:31:33 : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 5 (0x05) ---- Thu 08/17/2017 22:31:48 : [ZWAVE-NODE-SYNC] Cannot get info from existing Z-Wave Node 5 (0x05), not sync'ed Thu 08/17/2017 22:31:48 : [ZWAVE-NODE-SYNC] -- Finished -- ISY/Z-Wave Node Sync -- Thu 08/17/2017 22:32:12 : [ZWAVE-WAKEUP 5] Query device when awake ZW005_1 Thu 08/17/2017 22:32:20 : [ELK-TX ] Get Topology Thu 08/17/2017 22:32:20 : [ELK-TX ] Get All Status Thu 08/17/2017 22:32:27 : [ZWAVE-WAKEUP 5] Query device when awake ZW005_1 Thu 08/17/2017 22:32:28 : [ 12 AF 26 1] ST 0 Thu 08/17/2017 22:33:21 : [All ] Writing 0 bytes to devices Thu 08/17/2017 22:35:29 : [ZW-SHOW ] ---------------------------------------------- Thu 08/17/2017 22:35:29 : [ZW-SHOW ] ZW003_1 uid=3 type=4.33.1 mid=134 tid=258 pid=100 model=0 Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x5E V0 ZWAVEPLUS_INFO Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x86 V0 VERSION Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x72 V2 MANUFACTURER_SPECIFIC Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x59 V0 ASSOCIATION_GRP_INFO Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x85 V2 ASSOCIATION Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x73 V0 POWERLEVEL Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x71 V3 NOTIFICATION Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x84 V2 WAKE_UP Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x80 V0 BATTERY Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x30 V0 SENSOR_BINARY Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x31 V5 SENSOR_MULTILEVEL Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x70 V1 CONFIGURATION Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x7A V2 FIRMWARE_UPDATE_MD Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - x5A V0 DEVICE_RESET_LOCALLY Thu 08/17/2017 22:35:29 : [ZW-SHOW ] - xEF V0 MARK Thu 08/17/2017 22:35:29 : [ZW-SHOW ] sensorType= 1 scaleMask= 3 defScale=1 Thu 08/17/2017 22:35:29 : [ZW-SHOW ] sensorType= 3 scaleMask= 2 defScale=1 Thu 08/17/2017 22:35:29 : [ZW-SHOW ] sensorType= 5 scaleMask= 1 defScale=0 Thu 08/17/2017 22:35:29 : [ZW-SHOW ] sensorType= 27 scaleMask= 1 defScale=0 Thu 08/17/2017 22:35:29 : [ZW-SHOW ] Thu 08/17/2017 22:35:29 : [ZW-SHOW ] Node 3 - Hallway - Multilevel Sensor has the following neighbors Thu 08/17/2017 22:35:29 : [ZW-SHOW ] No Neighbors Thu 08/17/2017 22:35:29 : [ZW-SHOW ] Thu 08/17/2017 22:35:44 : [ZW-SHOW ] Node 3 - Hallway - Multilevel Sensor cannot retrieve association groups Thu 08/17/2017 22:35:44 : [ZW-SHOW ] Thu 08/17/2017 22:35:44 : [ZW-SHOW ] ---------------------------------------------- Thu 08/17/2017 22:36:39 : [All ] Writing 0 bytes to devices Thu 08/17/2017 22:38:07 : [ZWAVE-DB ] Unexpected NULL database for uid=2 0x02 Thu 08/17/2017 22:38:07 : [ZWAVE-HEAL 3] Updating Neighbors for 'Hallway - Multilevel Sensor' : Time allowed=30 seconds Thu 08/17/2017 22:38:07 : [ZWAVE-HEAL 3] Updating Neighbors for 'Hallway - Multilevel Sensor' : working ... Thu 08/17/2017 22:38:23 : [ZWAVE-HEAL 3] Updating Neighbors for 'Hallway - Multilevel Sensor' : Failed Thu 08/17/2017 22:38:23 : [ZWAVE-WAKEUP 3] Network Heal device when awake ZW003_1 Thu 08/17/2017 22:38:23 : [ZWAVE-HEAL 4] Updating Neighbors for 'Half Bath - Multilevel Sensor' : Time allowed=30 seconds Thu 08/17/2017 22:38:23 : [ZWAVE-HEAL 4] Updating Neighbors for 'Half Bath - Multilevel Sensor' : working ... Thu 08/17/2017 22:38:38 : [ZWAVE-HEAL 4] Updating Neighbors for 'Half Bath - Multilevel Sensor' : Failed Thu 08/17/2017 22:38:38 : [ZWAVE-WAKEUP 4] Network Heal device when awake ZW004_1 Thu 08/17/2017 22:38:38 : [ZWAVE-HEAL 5] Updating Neighbors for 'Laundry - Multilevel Sensor' : Time allowed=30 seconds Thu 08/17/2017 22:38:39 : [ZWAVE-HEAL 5] Updating Neighbors for 'Laundry - Multilevel Sensor' : working ... Thu 08/17/2017 22:38:54 : [ZWAVE-HEAL 5] Updating Neighbors for 'Laundry - Multilevel Sensor' : Failed Thu 08/17/2017 22:38:54 : [ZWAVE-WAKEUP 5] Network Heal device when awake ZW005_1 Thu 08/17/2017 22:38:54 : [ZWAVE-HEAL 6] Updating Neighbors for 'Back Bath - Multilevel Sensor' : Time allowed=30 seconds Thu 08/17/2017 22:38:54 : [ZWAVE-HEAL 6] Updating Neighbors for 'Back Bath - Multilevel Sensor' : working ... Thu 08/17/2017 22:39:11 : [ZWAVE-HEAL 6] Updating Neighbors for 'Back Bath - Multilevel Sensor' : Failed Thu 08/17/2017 22:39:11 : [ZWAVE-WAKEUP 6] Network Heal device when awake ZW006_1 Thu 08/17/2017 22:39:11 : [ZWAVE-DB ] Unexpected NULL database for uid=2 0x02 Thu 08/17/2017 22:39:11 : [ZWAVE-HEAL 3] Updating Neighbors for 'Hallway - Multilevel Sensor' : Time allowed=30 seconds Thu 08/17/2017 22:39:11 : [ZWAVE-HEAL 3] Updating Neighbors for 'Hallway - Multilevel Sensor' : working ... Thu 08/17/2017 22:39:26 : [ZWAVE-HEAL 3] Updating Neighbors for 'Hallway - Multilevel Sensor' : Failed Thu 08/17/2017 22:39:26 : [ZWAVE-WAKEUP 3] Network Heal device when awake ZW003_1 Thu 08/17/2017 22:39:26 : [ZWAVE-HEAL 4] Updating Neighbors for 'Half Bath - Multilevel Sensor' : Time allowed=30 seconds Thu 08/17/2017 22:39:26 : [ZWAVE-HEAL 4] Updating Neighbors for 'Half Bath - Multilevel Sensor' : working ... Thu 08/17/2017 22:39:42 : [ZWAVE-HEAL 4] Updating Neighbors for 'Half Bath - Multilevel Sensor' : Failed Thu 08/17/2017 22:39:42 : [ZWAVE-WAKEUP 4] Network Heal device when awake ZW004_1 Thu 08/17/2017 22:39:42 : [ZWAVE-HEAL 5] Updating Neighbors for 'Laundry - Multilevel Sensor' : Time allowed=30 seconds Thu 08/17/2017 22:39:42 : [ZWAVE-HEAL 5] Updating Neighbors for 'Laundry - Multilevel Sensor' : working ... Thu 08/17/2017 22:39:58 : [ZWAVE-HEAL 5] Updating Neighbors for 'Laundry - Multilevel Sensor' : Failed Thu 08/17/2017 22:39:58 : [ZWAVE-WAKEUP 5] Network Heal device when awake ZW005_1 Thu 08/17/2017 22:39:58 : [ZWAVE-HEAL 6] Updating Neighbors for 'Back Bath - Multilevel Sensor' : Time allowed=30 seconds Thu 08/17/2017 22:39:58 : [ZWAVE-HEAL 6] Updating Neighbors for 'Back Bath - Multilevel Sensor' : working ... Thu 08/17/2017 22:40:14 : [ZWAVE-HEAL 6] Updating Neighbors for 'Back Bath - Multilevel Sensor' : Failed Thu 08/17/2017 22:40:14 : [ZWAVE-WAKEUP 6] Network Heal device when awake ZW006_1 Thu 08/17/2017 22:40:14 : Network Heal complete Thu 08/17/2017 22:40:43 : [ZWAVE-NODE-SYNC] -- Start -- ISY/Z-Wave Node Sync FULL -- Thu 08/17/2017 22:40:43 : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 2 (0x02) ---- Thu 08/17/2017 22:40:58 : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 3 (0x03) ---- Thu 08/17/2017 22:41:13 : [ZWAVE-NODE-SYNC] Cannot get info from existing Z-Wave Node 3 (0x03), not sync'ed Thu 08/17/2017 22:41:13 : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 4 (0x04) ---- Thu 08/17/2017 22:41:28 : [ZWAVE-NODE-SYNC] Cannot get info from existing Z-Wave Node 4 (0x04), not sync'ed Thu 08/17/2017 22:41:28 : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 5 (0x05) ---- Thu 08/17/2017 22:41:43 : [ZWAVE-NODE-SYNC] Cannot get info from existing Z-Wave Node 5 (0x05), not sync'ed Thu 08/17/2017 22:41:43 : [ZWAVE-NODE-SYNC] ---- Start Processing Z-Wave Node 6 (0x06) ---- Thu 08/17/2017 22:41:58 : [ZWAVE-NODE-SYNC] Cannot get info from existing Z-Wave Node 6 (0x06), not sync'ed Thu 08/17/2017 22:41:58 : [ZWAVE-NODE-SYNC] -- Finished -- ISY/Z-Wave Node Sync -- Thu 08/17/2017 22:42:56 : [All ] Writing 0 bytes to devices
Michel Kohanim Posted August 18, 2017 Posted August 18, 2017 Hi bkpky, Can you please let me know what other Z-Wave devices you have that are NOT battery operated? You need at least 2 non-battery operated devices to create a good mesh. With kind regards, Michel
danbutter Posted August 18, 2017 Posted August 18, 2017 These work really well as repeaters: (as long as it is above freezing where you plug them in) https://shop.homeseer.com/collections/lighting/products/homeseer-hs-pa100-z-wave-plus-wireless-appliance-module?variant=23040717254
bkpky Posted August 23, 2017 Author Posted August 23, 2017 Hi bkpky, Can you please let me know what other Z-Wave devices you have that are NOT battery operated? You need at least 2 non-battery operated devices to create a good mesh. With kind regards, Michel Michel, this was my first jump from Insteon to Z-wave. I became really frustrated with Insteon motion sensors. I had purchased the new Insteon motions with hopes they would do better than the old version but seeing the trouble you were having getting them to share a standard, I jumped ship to these Z wave motions and the ISY z wave upgrade. Unfortunately, I don't have any other devices except these. I have 4 new motions. 3 of them are within 10 feet of my ISY and the 4th about 50 feet away from the 3. These were working prior to installing them in the recessed ceiling mounts AeoTec makes. Although, they all were on my office desk when I was joining them to the ISY.
Michel Kohanim Posted August 23, 2017 Posted August 23, 2017 Hi bkpky, Thanks so very much for the details. I strongly recommend getting two non-battery operated devices (such as the Siren or range extender). Then, do a Heal Network after they are included. I am certain that most of your problems will go away. With kind regards, Michel
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