pilotgeek Posted October 30, 2017 Posted October 30, 2017 I am putting in an EasyTouch as I write this (with the other hand, of course). I sure would like to add the Autelis product at the same time, but it looks like they are currently made of unobtanium. Any ideas how to contact Autelis? Regards, Neal
Teken Posted October 30, 2017 Posted October 30, 2017 I am putting in an EasyTouch as I write this (with the other hand, of course). I sure would like to add the Autelis product at the same time, but it looks like they are currently made of unobtanium. Any ideas how to contact Autelis? Regards, Neal info@autelis.com
Goose66 Posted October 31, 2017 Posted October 31, 2017 I was recently trying to figure out when the last firmware update for the Autelis was released, and I think I have come to the conclusion that BEST CASE is that there has been no updates or fixes to the firmware since August of 2016, and the firmware shows a copyright message of 2013. I don't think there is active development here - you may want to look for an alternative solution.
pilotgeek Posted October 31, 2017 Author Posted October 31, 2017 info@autelis.com Yeah.. tried that. Crickets. Need a phone number or ICBM coordinates.
Teken Posted October 31, 2017 Posted October 31, 2017 Yeah.. tried that. Crickets. Need a phone number or ICBM coordinates. I would give the Autelis vendor another day to reply. In the interim consider making a post in their forums and posing your question there. Based on a quick glance he's still monitoring and engaging the clients there. The vendor hasn't participated in the UDI / Autelis sub forum since its initial creation which is many years ago!
pilotgeek Posted October 31, 2017 Author Posted October 31, 2017 I would give the Autelis vendor another day to reply. In the interim consider making a post in their forums and posing your question there. Based on a quick glance he's still monitoring and engaging the clients there. The vendor hasn't participated in the UDI / Autelis sub forum since its initial creation which is many years ago! If both lead no where PM me and I'll relay your message(s). Sent from my iPhone using Tapatalk Hmm.. well they seem to be replying to other posts (like the one right after mine in the same forum category). -Neal-
Teken Posted October 31, 2017 Posted October 31, 2017 Hmm.. well they seem to be replying to other posts (like the one right after mine in the same forum category). -Neal- Hello Neal, Please use this email alias to contact them directly: cs@autelis.com Circle back with the forum as to the final outcome good / bad.
pilotgeek Posted November 2, 2017 Author Posted November 2, 2017 The 'cs' address did the trick. Thanks for that. So the good news is the EasyTouch is fully installed and working. The bad news is it was much harder then it should have been due to some nice firmware bugs that Pentair includes free with every system Also good news is that the Pool Control product is going to be available again. The bad news is that is not until "next month". Fingers crossed that it really is December. I am not at all excited about ScreenLogic. Regards, Neal
Teken Posted November 3, 2017 Posted November 3, 2017 The 'cs' address did the trick. Thanks for that. So the good news is the EasyTouch is fully installed and working. The bad news is it was much harder then it should have been due to some nice firmware bugs that Pentair includes free with every system Also good news is that the Pool Control product is going to be available again. The bad news is that is not until "next month". Fingers crossed that it really is December. I am not at all excited about ScreenLogic. Regards, Neal Hello Neal, That's really great to hear and thanks for circling back with us all. Please do follow up once the new hardware is installed and in hand. Would love to see you track the install process. Sent from my iPhone using Tapatalk
carealtor Posted November 3, 2017 Posted November 3, 2017 I am not at all excited about ScreenLogic. I just had my pool controller replaced and also now have ScreenLogic. It's okay, but from what I have researched there are no HA integration possibilities. What it does do is allow the "pool guy" (and me) to have access to the pool controller from his phone. I'm probably going to also purchase Autellis for integration with ISY. Very redundant to have both, but sometimes you have to do what you have to do.
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