Posted November 25, 20177 yr hi, something has changed on my server that hosts my ISY admin console. Not sure what happened or when it happened. Now when I run the admin console link, the ISY finder pops up and then gets stuck and never transitions to the admin console. When I say gets non- responsive, I cant move the app on the screen, close it, etc. I have to use the task manager to kill the app. I have resinstalled java, flushed caches, etc what am I'm missing? Window 10 pro ver 1607 Java 8 151
November 25, 20177 yr These aren't the exact symptoms, but many virus packages do not take well java / native java apps. Can you try temporarily turning off your virus software, or excluding the admin console from its scan list? All of my windows systems had a significant windows 10 feature update recently, maybe it happened around that? I would delete the admin console, download it from UDI and reinstall it. Paul
November 26, 20177 yr shanetx, Already responded to your ticket. I think that the Admin Console is minimized. Resetting the state will probably fix it: http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Minimized.2FInvisible_and_Cannot_be_Restored With kind regards, Michel
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