mike123456789 Posted March 28, 2009 Posted March 28, 2009 I put in an IOLinc and a sensor. I did a few programs to turn on a KPL Status light if the door was open. Every night I went to bed and the KPL was off and every day I woke up the KPL was on. Turns out that when the ISY queries everything at 0300, the IOLinc show that the sensor is open. If I query it manually is reverts back to off (in my case open is off and closed is on). Is this an issue with the IOLinc or the ISY. Is it possible to change the IOLinc to be open is on and closed is off, that way when it queries and it is off, it will stay off? I had this issue on 2.7.0 and it is still there with 2.7.2. Thanks, Mike
Michel Kohanim Posted March 29, 2009 Posted March 29, 2009 Hello Mike, This is an issue with IOLinc and we have submitted a ticket to SH. Basically, the status of the sensor is always equal to the status of the relay (when queried). Furthermore, in the momentary mode, even when the relay turns off (or on), it does not send a group command back to the PLM to notify of the changes. As such, when queried, the status changes in most cases. With kind regards, Michel I put in an IOLinc and a sensor. I did a few programs to turn on a KPL Status light if the door was open. Every night I went to bed and the KPL was off and every day I woke up the KPL was on. Turns out that when the ISY queries everything at 0300, the IOLinc show that the sensor is open. If I query it manually is reverts back to off (in my case open is off and closed is on). Is this an issue with the IOLinc or the ISY. Is it possible to change the IOLinc to be open is on and closed is off, that way when it queries and it is off, it will stay off? I had this issue on 2.7.0 and it is still there with 2.7.2. Thanks, Mike
mike123456789 Posted March 29, 2009 Author Posted March 29, 2009 Does the EZIO 4/2 have the same issue? I am still within the time frame to send stuff back to SH. Has SH acknowledged this issue? Given a timeframe on a fix? Thanks for all of your help!
Michel Kohanim Posted March 29, 2009 Posted March 29, 2009 Hello mikestreb, Unfortunately, we are still trying to get EZxxx to work properly and haven't succeeded yet. We need another 2 weeks to use the last possible algorithm to communicate with EZxx devices. If you have only two inputs, you may want to consider using 2 x IOLincs and thus use one for relay and one for sensor. SH has not yet confirmed this issue. With kind regards, Michel Does the EZIO 4/2 have the same issue? I am still within the time frame to send stuff back to SH. Has SH acknowledged this issue? Given a timeframe on a fix? Thanks for all of your help!
petesc2 Posted March 31, 2009 Posted March 31, 2009 I've submitted a similar question to SH support regarding query of IOLinc sensor for the garage door kit. Their reply is that they know of no issues and are happy to exchange the unit for me. If I have to buy two units to make this work, then I wish they had made the sensor and relay as separate units...
Michel Kohanim Posted April 1, 2009 Posted April 1, 2009 Hi petesc2, I totally agree with you. I wished I could be of more assistance. We are still waiting for a response back from SH. With kind regards, Michel I've submitted a similar question to SH support regarding query of IOLinc sensor for the garage door kit. Their reply is that they know of no issues and are happy to exchange the unit for me. If I have to buy two units to make this work, then I wish they had made the sensor and relay as separate units...
f_richey Posted April 13, 2009 Posted April 13, 2009 Is this IOLinc STATE problem still an outstanding issue with the ISY firmware or with the IOLinc device itself? Here is what I'm seeing: Using an IOLink, and looking at the Sensor with the switch in closed or ON State. And looking at My Lighting, it correctly says Current State is ON. However, if you Query the Sensor, it switches to OFF? The switch itself is still physically ON. If you Query it again, it still incorrectly says OFF. If you actually open and then close the physical switch on the IOLinc, it returns to the ON state in MY Lighting, which is the correct State. This means a Query may or may not give you the correct STATE and you have unreliable control over this device. I have a fairly new IOLinc model 2450 (purchased in Feb 09) My ISY-99 firmware is 2.7.2 Any update on this is appreciated. Thanks
Michel Kohanim Posted April 13, 2009 Posted April 13, 2009 Hello f_richey, This specific situation that you are describing should be fixed in 2.7.3. But, what's not fixed (and is an SH issue) are: 1. Changing the status of the relay changes the status of the sensor (from Admin Console) 2. When the IOLinc relay times out, the status is not reported back to ISY With kind regards, Michel Is this IOLinc STATE problem still an outstanding issue with the ISY firmware or with the IOLinc device itself? Here is what I'm seeing: Using an IOLink, and looking at the Sensor with the switch in closed or ON State. And looking at My Lighting, it correctly says Current State is ON. However, if you Query the Sensor, it switches to OFF? The switch itself is still physically ON. If you Query it again, it still incorrectly says OFF. If you actually open and then close the physical switch on the IOLinc, it returns to the ON state in MY Lighting, which is the correct State. This means a Query may or may not give you the correct STATE and you have unreliable control over this device. I have a fairly new IOLinc model 2450 (purchased in Feb 09) My ISY-99 firmware is 2.7.2 Any update on this is appreciated. Thanks
mike123456789 Posted May 10, 2009 Author Posted May 10, 2009 I finally got mine working in 2.7.3 due to the 1% issue. When my door is closed the IOLinc shows On. When the door is open and HAS NOT been queried, it shows off. When the door is open and HAS been queried, it shows 1%. So I just rewrote my programs to use 'is not off'. If Status 'Garage 1 Sensor' is not Off Then Wait 1 second Set Scene 'Garage 1 Status KPL' Off Else Wait 1 second Set Scene 'Garage 1 Status KPL' On
petesc2 Posted May 12, 2009 Posted May 12, 2009 My IOLinc garage kit is working happily with 2.7.3. I linked it to a button on a floating KPL (in an enclosure) and the program to close the door after a set time period is working great now.
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