Posted March 27, 20187 yr I"ve been trying to add a zwave switch to my device for a day or so. I believe I've done everything per procedure. First exclude / remove 2x than add. Ultimately the device never shows up on my device tree. At one point I had something show up but it showed as unresponsive / uninitialised. This is what the log says after one of the iterations. Mon 03/26/2018 08:03:25 PM : Listening for Z-Wave devices to add to the network Mon 03/26/2018 08:03:25 PM : [ZWAVE-RX ] [0107004A18020000]... Mon 03/26/2018 08:03:25 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:03:25 PM : Z-Wave device detected, retrieving info 2 Mon 03/26/2018 08:03:26 PM : [ZWAVE-RX ] [0118004A18030211]... Mon 03/26/2018 08:03:26 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:03:26 PM : Z-Wave device detected, retrieving info 3 Mon 03/26/2018 08:03:33 PM : [ZWAVE-RX ] [0107004A18050200]... Mon 03/26/2018 08:03:33 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:03:33 PM : Z-Wave device detected, retrieving info 5 Mon 03/26/2018 08:03:34 PM : [ZWAVE-TX ] [0105004A85192C] Mon 03/26/2018 08:03:34 PM : [ZWAVE-RX ] ACK Mon 03/26/2018 08:03:34 PM : [ZWAVE-RX ] [0107004A19060200]... Mon 03/26/2018 08:03:34 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:03:34 PM : Adding Z-Wave devices stopped Mon 03/26/2018 08:03:34 PM : [ZWAVE-TX ] [01030020DC] Mon 03/26/2018 08:03:34 PM : [ZWAVE-RX ] ACK Mon 03/26/2018 08:03:34 PM : [ZWAVE-RX ] [01080120C00511C1]... Mon 03/26/2018 08:03:34 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:03:34 PM : [ZWAVE-TX ] [01030002FE] Mon 03/26/2018 08:03:34 PM : [ZWAVE-RX ] ACK Mon 03/26/2018 08:03:34 PM : [ZWAVE-RX ] [0125010205001D03]... Mon 03/26/2018 08:03:34 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:03:34 PM : [ZWAVE-TX ] [01030005F9] Mon 03/26/2018 08:03:34 PM : [ZWAVE-RX ] ACK Mon 03/26/2018 08:03:34 PM : [ZWAVE-RX ] [0104010508F7] Mon 03/26/2018 08:03:34 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:03:34 PM : Device 2 of type 4.16.1 included into Z-Wave network Mon 03/26/2018 08:03:34 PM : [ZWAVE-TX ] [0109001302027204]... Mon 03/26/2018 08:03:34 PM : [ZWAVE-RX ] ACK Mon 03/26/2018 08:03:34 PM : [ZWAVE-RX ] [0104011301E8] Mon 03/26/2018 08:03:34 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:03:38 PM : [ZWAVE-RX ] [010500131A01F2] Mon 03/26/2018 08:03:38 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:03:39 PM : [ZWAVE-TX ] [0109001302027204]... Mon 03/26/2018 08:03:39 PM : [ZWAVE-RX ] ACK Mon 03/26/2018 08:03:39 PM : [ZWAVE-RX ] [0104011301E8] Mon 03/26/2018 08:03:39 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:03:43 PM : [ZWAVE-RX ] [010500131A01F2] Mon 03/26/2018 08:03:43 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:03:44 PM : [ZWAVE-TX ] [0109001302027204]... Mon 03/26/2018 08:03:44 PM : [ZWAVE-RX ] ACK Mon 03/26/2018 08:03:44 PM : [ZWAVE-RX ] [0104011301E8] Mon 03/26/2018 08:03:44 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:03:49 PM : [ZWAVE-RX ] [010500131A01F2] Mon 03/26/2018 08:03:49 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:03:49 PM : Cannot get manufacturer specific data After this I believe I excluded again 2x and then after a re-add I got this: Mon 03/26/2018 08:12:39 PM : [ZWAVE-TX-NR ] [0105004AC12352] Mon 03/26/2018 08:12:39 PM : [UZW-CMD 1 ] Start Include Mon 03/26/2018 08:12:39 PM : [ZWAVE-RX ] ACK Mon 03/26/2018 08:12:39 PM : [ZWAVE-RX ] [0107004A23010000]... Mon 03/26/2018 08:12:39 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:12:39 PM : Listening for Z-Wave devices to add to the network Mon 03/26/2018 08:15:13 PM : [ Time] 20:15:20 0(0) Mon 03/26/2018 08:17:07 PM : [ZWAVE-RX ] [0107004A23020000]... Mon 03/26/2018 08:17:07 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:17:07 PM : Z-Wave device detected, retrieving info 2 Mon 03/26/2018 08:17:10 PM : [ZWAVE-RX ] [0107004A23070000]... Mon 03/26/2018 08:17:10 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:17:10 PM : Adding Z-Wave devices stopped Mon 03/26/2018 08:17:10 PM : [ZWAVE-TX ] [01030020DC] Mon 03/26/2018 08:17:10 PM : [ZWAVE-RX ] ACK Mon 03/26/2018 08:17:10 PM : [ZWAVE-RX ] [01080120C00511C1]... Mon 03/26/2018 08:17:10 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:17:10 PM : [ZWAVE-TX ] [01030002FE] Mon 03/26/2018 08:17:10 PM : [ZWAVE-RX ] ACK Mon 03/26/2018 08:17:10 PM : [ZWAVE-RX ] [0125010205001D01]... Mon 03/26/2018 08:17:10 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:17:10 PM : [ZWAVE-TX ] [01030005F9] Mon 03/26/2018 08:17:10 PM : [ZWAVE-RX ] ACK Mon 03/26/2018 08:17:10 PM : [ZWAVE-RX ] [0104010528D7] Mon 03/26/2018 08:17:10 PM : [ZWAVE-TX ] ACK Mon 03/26/2018 08:17:10 PM : Z-Wave device detected, retrieving info 7 Mon 03/26/2018 08:25:11 PM : [ Time] 20:25:19 0(0) Any tips or help appreciated. I'm not having much success.
March 27, 20187 yr Hi dvandorp, The issue is that ISY cannot get manufacturer specific data. You might want to factory reset the device and retry. Also, if possible, try it within 10 feet. With kind regards, Michel
March 27, 20187 yr Author Thanks for the quick reply. Before I posted I had factory reset the device 2x as well. I was about 15 feet away I'll attempt to get a little closer and try again. Edited March 27, 20187 yr by dvandorp
March 28, 20187 yr Author I uploaded 5.0.12 firmware AND went three feet from the device and the switch added first try! Next issue is I moved the isy back to the basement and now it appears it's out of range.
March 28, 20187 yr 5 minutes ago, dvandorp said: I uploaded 5.0.12 firmware AND went three feet from the device and the switch added first try! Next issue is I moved the isy back to the basement and now it appears it's out of range. Perform a Heal
March 28, 20187 yr 1 hour ago, dvandorp said: Yes it is. Sent from my Pixel XL using Tapatalk You need more devices between the ISY and switch. Building a strong mesh network is paramount for good communication. I've attached a link from another zwave post that you should read. https://drzwave.blog/2017/01/20/seven-habits-of-highly-effective-z-wave-networks-for-consumers/ 25 minutes ago, asbril said: Perform a Heal A network heal wouldn't work for him in this case since he only has 1 device. Edited March 28, 20187 yr by lilyoyo1
March 28, 20187 yr 32 minutes ago, lilyoyo1 said: You need more devices between the ISY and switch. Building a strong mesh network is paramount for good communication. I've attached a link from another zwave post that you should read. https://drzwave.blog/2017/01/20/seven-habits-of-highly-effective-z-wave-networks-for-consumers/ A network heal wouldn't work for him in this case since he only has 1 device. lilyoyo1 : you are absolutely right .
March 29, 20187 yr FWIW, I have a couple of those switches and can confirm they work with the ISY. Range or defect would be my guess as to your issue.
April 2, 20187 yr Author I was able to add the device. Range definitely seems to be the issue.In for a penny in for a pound. More zwave devices on order. Sent from my Pixel XL using Tapatalk
April 9, 20187 yr Author So, at the end of the day my other zwave devices arrived. I had a heck of a time getting them added and communicating with the ISY. I ended up getting a Aeotec Zwave stick and setting up homeassistant to control it and worked out ok. My goal was to ultimately setup the isy as a secondary controller but never got that working either. I love my isy with insteon but really had trouble with zwave.
April 9, 20187 yr I would get an old extension cord, add the devices while close to the ISY and then move them to their permanent location. Once finished, run a network heal. This is how I handle all of my Insteon and zwave devices.
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