JackP Posted March 28, 2018 Posted March 28, 2018 Hi, All of a sudden ISY not receiving X10 commands or is Alexa working to send commands to INSTEON. Nothing on configuration changed. I have a X10 signal relay and it working fine and receiving commands and sending commands ok. I using X-10 transceiver module for sensors and that is working ok. What is really disturbing also is Alexia acknowledges commands sent but the ISY does nothing. I checked Diagnostics and no X10 command are received but is commands sending OK. This PLM is only about a year old. The old one crapped out because of a bad capacitor. Has something changed on the Alexa side I am not aware of? Is another PLM blown out??? I am a cancer patient and have limited mobility and rally need this up and running soon! I have been interfacing with X10 motion sensors to set chimes and alert me to outdoor activity. This was working great until recently. Thanks.
lilyoyo1 Posted March 28, 2018 Posted March 28, 2018 Does programs still work from the isy? Does your Insteon device statuses change in the ISY? If so, it's probably not your plm
Brian H Posted March 28, 2018 Posted March 28, 2018 Have you changed anything in the home. Like a new electronic device or moving an existing device? Some devices make power line noise or absorb X10 power line signals. So another possibility is the X10 commands are not reaching the PLM or noise is masking them.
JackP Posted March 29, 2018 Author Posted March 29, 2018 18 hours ago, lilyoyo1 said: Does programs still work from the isy? Does your Insteon device statuses change in the ISY? If so, it's probably not your plm Hi, Devices at erratic. programs not working, but sometimes x-1 routines that send command working. No receiving commands working.
JackP Posted March 29, 2018 Author Posted March 29, 2018 14 hours ago, Brian H said: Have you changed anything in the home. Like a new electronic device or moving an existing device? Some devices make power line noise or absorb X10 power line signals. So another possibility is the X10 commands are not reaching the PLM or noise is masking them. Nothing changed in house... just started happening little by little lost.. Alexa command stopped working completely.
JackP Posted March 29, 2018 Author Posted March 29, 2018 Anyone know how to contact support on this topic directly?
Michel Kohanim Posted March 29, 2018 Posted March 29, 2018 Hi JackP, Send a link to support@universal-devices.com. If the issue is only X10, then I very much doubt we can be of any assistance. With kind regards, Michel
Brian H Posted March 29, 2018 Posted March 29, 2018 Jeff of JV Digital Engineering. Has a good set of X10 troubleshooting tutorials. That may give you some tips on X10. http://jvde.us/x10_troubleshooting.htm Sometimes nothing in the home has changed but maybe deteriorating causing issues. Can't comment on Alexa.
JackP Posted April 3, 2018 Author Posted April 3, 2018 On 3/29/2018 at 1:09 PM, Brian H said: Jeff of JV Digital Engineering. Has a good set of X10 troubleshooting tutorials. That may give you some tips on X10. http://jvde.us/x10_troubleshooting.htm Sometimes nothing in the home has changed but maybe deteriorating causing issues. Can't comment on Alexa. Not just X-10 problem. All Insteon sensors not working. Support says PLM going and I should replace. This will be the third one, last was 18 months ago. Being retired and $100 a pop I wonder has any found a solution to this problem? It is getting to a point that I cannot support ever 18 months. Last one I replaced I was told that the capacitor was the problem and new ones solved that problem. Obviously not either was the problem or never resolved. Suggestions?
lilyoyo1 Posted April 3, 2018 Posted April 3, 2018 Is there anything else plugged into the outlet that the plm is plugged into? Try it in a different outlet to see if something changes.
Brian H Posted April 3, 2018 Posted April 3, 2018 Insteon Sensors are RF devices. Do you have any other Dual Band Modules or Range Extenders to receive them or only the RF section of the 2413S PLM? I second the PLM is not an the Computing Equipment circuit or UPS. Both can effect power line receivers and sender in the PLM and x10 is strictly power line.
Michel Kohanim Posted April 4, 2018 Posted April 4, 2018 Hi JackP, Are you certain you have migrated the ISY Amazon Skill to V3? With kind regards, Michel
smokegrub Posted April 4, 2018 Posted April 4, 2018 Don't know if this will help, but my Echo's once completely stopped responding to spokens. I unplugged all of them. Gave them a few minutes and plugged them back in. It took a while for them to reboot and then all was well.
Michel Kohanim Posted April 4, 2018 Posted April 4, 2018 smokegrub, Please make sure you have ISY Skill V3. With kind regards, Michel
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