Administration Console can't open Programs Tab

[zeax]

Hello,

I have had my isy994i working for years but most recently with using the most recent administration console and latest java I no longer have access to my programs.

I can login and see my devices and control it individually, but the Programs tab no longer works.  When I click on it, I used to get a list of all of my programs, but now it's blank.

I cleared the Java cache and on the Java console, I get the following error.

Exception in thread "AWT-EventQueue-2" java.lang.StringIndexOutOfBoundsException: begin 0, end 3, length 2
 at java.base/java.lang.String.checkBoundsBeginEnd(Unknown Source)
 at java.base/java.lang.String.substring(Unknown Source)
 at com.universaldevices.ui.d2d.d2d.isJava6OrHigher(Unknown Source)
 at com.universaldevices.ui.d2d.UDTriggerManager.initValues(Unknown Source)
 at com.universaldevices.ui.d2d.UDTriggerUI.<init>(Unknown Source)
 at com.universaldevices.ui.views.TriggerView.refresh(Unknown Source)
 at com.universaldevices.ui.UPnPClientApplet$25.stateChanged(Unknown Source)
 at java.desktop/javax.swing.JTabbedPane.fireStateChanged(Unknown Source)
 at java.desktop/javax.swing.JTabbedPane$ModelListener.stateChanged(Unknown Source)
 at java.desktop/javax.swing.DefaultSingleSelectionModel.fireStateChanged(Unknown Source)
 at java.desktop/javax.swing.DefaultSingleSelectionModel.setSelectedIndex(Unknown Source)
 at java.desktop/javax.swing.JTabbedPane.setSelectedIndexImpl(Unknown Source)
 at java.desktop/javax.swing.JTabbedPane.setSelectedIndex(Unknown Source)
 at java.desktop/javax.swing.plaf.basic.BasicTabbedPaneUI$Handler.mousePressed(Unknown Source)
 at java.desktop/java.awt.Component.processMouseEvent(Unknown Source)
 at java.desktop/javax.swing.JComponent.processMouseEvent(Unknown Source)
 at java.desktop/java.awt.Component.processEvent(Unknown Source)
 at java.desktop/java.awt.Container.processEvent(Unknown Source)
 at java.desktop/java.awt.Component.dispatchEventImpl(Unknown Source)
 at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
 at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
 at java.desktop/java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
 at java.desktop/java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
 at java.desktop/java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
 at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
 at java.desktop/java.awt.Window.dispatchEventImpl(Unknown Source)
 at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
 at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source)
 at java.desktop/java.awt.EventQueue.access$600(Unknown Source)
 at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
 at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
 at java.base/java.security.AccessController.doPrivileged(Native Method)
 at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.desktop/java.awt.EventQueue$5.run(Unknown Source)
 at java.desktop/java.awt.EventQueue$5.run(Unknown Source)
 at java.base/java.security.AccessController.doPrivileged(Native Method)
 at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source)
 at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
 at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
 at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
 at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.desktop/java.awt.EventDispatchThread.run(Unknown Source)
 

In addition, whenever I login, I also get a blank pop-up screen that says "Failed Communicating With" box and there is only an OK which I click.

I know the programs are running on the ISY994i but I can't open and edit them.

Thanks for any help

Jeff

[larryllix]

"using the most recent administration console and latest java "

What firmware and UI are you using?

[zeax]

Firmware 4.6.2 and UI 4.6.2.  Java JRE version 10

[zeax]

I also get this.  Not sure what the trigger manager is.

Exception in thread "AWT-EventQueue-2" java.lang.IllegalStateException: Trigger Manager already active
 at com.universaldevices.ui.d2d.d2d.setTriggerManager(Unknown Source)
 at com.universaldevices.ui.d2d.UDTriggerManager.<init>(Unknown Source)
 at com.universaldevices.ui.d2d.UDTriggerUI.<init>(Unknown Source)
 at com.universaldevices.ui.views.TriggerView.refresh(Unknown Source)
 at com.universaldevices.ui.UPnPClientApplet$25.stateChanged(Unknown Source)
 at java.desktop/javax.swing.JTabbedPane.fireStateChanged(Unknown Source)
 at java.desktop/javax.swing.JTabbedPane$ModelListener.stateChanged(Unknown Source)
 at java.desktop/javax.swing.DefaultSingleSelectionModel.fireStateChanged(Unknown Source)
 at java.desktop/javax.swing.DefaultSingleSelectionModel.setSelectedIndex(Unknown Source)
 at java.desktop/javax.swing.JTabbedPane.setSelectedIndexImpl(Unknown Source)
 at java.desktop/javax.swing.JTabbedPane.setSelectedIndex(Unknown Source)
 at java.desktop/javax.swing.plaf.basic.BasicTabbedPaneUI$Handler.mousePressed(Unknown Source)
 at java.desktop/java.awt.Component.processMouseEvent(Unknown Source)
 at java.desktop/javax.swing.JComponent.processMouseEvent(Unknown Source)
 at java.desktop/java.awt.Component.processEvent(Unknown Source)
 at java.desktop/java.awt.Container.processEvent(Unknown Source)
 at java.desktop/java.awt.Component.dispatchEventImpl(Unknown Source)
 at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
 at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
 at java.desktop/java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
 at java.desktop/java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
 at java.desktop/java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
 at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
 at java.desktop/java.awt.Window.dispatchEventImpl(Unknown Source)
 at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
 at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source)
 at java.desktop/java.awt.EventQueue.access$600(Unknown Source)
 at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
 at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
 at java.base/java.security.AccessController.doPrivileged(Native Method)
 at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.desktop/java.awt.EventQueue$5.run(Unknown Source)
 at java.desktop/java.awt.EventQueue$5.run(Unknown Source)
 at java.base/java.security.AccessController.doPrivileged(Native Method)
 at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source)
 at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
 at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
 at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
 at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.desktop/java.awt.EventDispatchThread.run(Unknown Source)

 

The iOS app HomeTap is able to access the programs directly from the ISY, although not edit it, tells me that the ISY is working and it's probably an admin console software bug?

 

[Michel Kohanim]

Hi zeax,

We have never tested with JDK 10.

With kind regards,
Michel