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ISY Appears to be in a boot loop


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Earlier tonight (around 8pm EDT) I know my ISY was working as I sent a command through my HomeSeer system and it worked. However when going to bed I noticed nothing was working. I tried power cycling the ISY but now I can't log into it. It does the power sequence (power, RX, TX lights solid, Memory flashing) and then after that the Power is solid and the Memory flashes a couple of times and then just the Power light is solid. About 5 seconds later it all starts over.

This seems like a boot loop to me. Any suggestions on how to get past it? I can get the admin to load by going to it's IP/admin but the java never loads. I tried using the admin link on the desktop which I normally use but it can't find the ISY. When it does, it won't let me log in.

Is my ISY Hosed?

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I pulled the micro SD card and found an error log and just see this a lot:

3739918493    0    -5    Start
3739918495    0    -110022    /CONF/INSTENG.OPT
3739918495    0    -110012    /CONF/INSTENG.OPT
3739918496    0    -170001    [Network] Established

 

I've attached the full log here

ERRORA.LOG

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I put the SD card back in and rebooted this time with the PLM unplugged (to see if that would make a difference) and when loading the admin, I got this:

 

ClassNotFoundException
com.universaldevices.client.ui.UDClientApplet.class

I got this by going to the ISY's ip with /Admin after it. I.e. http://192.168.1.31/admin

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In a desparate move to get this back up tonight, I tried a factory reset since i have a fairly recent backup, but I get the same thing. It reboots. I also tried a new SD card and the only thing is that it now just reboots faster, but after 5 seconds, it reboots again... over and over and over.

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13 hours ago, Sirmeili said:

In a desparate move to get this back up tonight, I tried a factory reset since i have a fairly recent backup, but I get the same thing. It reboots. I also tried a new SD card and the only thing is that it now just reboots faster, but after 5 seconds, it reboots again... over and over and over.

Sounds like a job for Super UDI. Open a ticket and I am sure they will fix you up.

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