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CLOSED --- Z-Wave 500 Series Beta


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Now even my Schlages that are close to the ISY are failing.  When I try to get status via Query, it fails:

Fri 07/13/2018 07:10:29 PM : [ZWAVE-WAKEUP   9.000] Query device when awake ZW009_1
Fri 07/13/2018 07:10:29 PM : [ZWAVE-TE        ] [86/13] CC=0x86 cmd=0x13 [72] ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:29 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:30 PM : [ZWAVE-RX ZW009_1] [98/80] Security Nonce Report - nonce=[D874DA8CD97DCDC5] ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:31 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:31 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:31 PM : [ZWAVE-RD        ] [010B00130904861472002500C0]            REQ ZW_SEND_DATA 
Fri 07/13/2018 07:10:31 PM : [ZWAVE-TE        ] [62/02] CC=0x62 cmd=0x02 [] ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:31 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:31 PM : [ZWAVE-RX ZW009_1] [98/80] Security Nonce Report - nonce=[6AD721E65991FC85] ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:36 PM : [ZW-TX-FAILED] enc=Ok uid=9.0 cmd=0x62.02 DOOR_LOCK
Fri 07/13/2018 07:10:36 PM : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 1 of 2
Fri 07/13/2018 07:10:37 PM : [ZWAVE-TE        ] [62/02] CC=0x62 cmd=0x02 [] ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:37 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:39 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:39 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:39 PM : [ZWAVE-RX-ST     ] Send queue full
Fri 07/13/2018 07:10:39 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:39 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:39 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:40 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:41 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:41 PM : [ZW-TX-FAILED] enc=Fail uid=9.0 cmd=0x62.02 DOOR_LOCK
Fri 07/13/2018 07:10:41 PM : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 2 of 2
Fri 07/13/2018 07:10:41 PM : [ZWAVE-RX ZW039_1] [71/05] Alarm Report type=0x0D level=0xFF ACK,AUTO,EXPLORE From=0x27
Fri 07/13/2018 07:10:41 PM : [ZWAVE-TE        ] [62/02] CC=0x62 cmd=0x02 [] ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:41 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:41 PM : [ZWAVE-RX-ST     ] Send queue full
Fri 07/13/2018 07:10:44 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:44 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:44 PM : [ZWAVE-RX-ST     ] Send queue full
Fri 07/13/2018 07:10:44 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:44 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:44 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:45 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:45 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:45 PM : [ZW-TX-FAILED] enc=Fail uid=9.0 cmd=0x62.02 DOOR_LOCK
Fri 07/13/2018 07:10:45 PM : [D2D EVENT   ] Event [ZW009_1] [ST] [101] uom=11 prec=0
Fri 07/13/2018 07:10:45 PM : [     ZW009_1]       ST 101 (uom=11 prec=0)
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 010D] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 010C] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 010B] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 010A] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0109] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0108] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0107] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0106] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0105] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 00AC] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0104] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0103] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 00CC] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 00AD] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 00AE] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0102] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 00AB] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0036] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 00A5] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=0 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:46 PM : [D2D-CMP 003A] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=0 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:46 PM : [D2D-CMP 0029] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:46 PM : [INST-TX-I1  ] 02 62 00 00 4A CF 11 00
Fri 07/13/2018 07:10:46 PM : [INST-ACK    ] 02 62 00.00.4A CF 11 00 06          LTONRR (00)
Fri 07/13/2018 07:10:46 PM : [ZWAVE-TE        ] [80/02] Battery Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:46 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:46 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:47 PM : [ZW-TX-FAILED] enc=Fail uid=9.0 cmd=0x80.02 BATTERY
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 1 of 2
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX ZW054_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x36
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX ZW054_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x36
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TE        ] [80/02] Battery Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:47 PM : [ZW-TX-FAILED] enc=Fail uid=9.0 cmd=0x80.02 BATTERY
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 2 of 2
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX ZW054_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x36
Fri 07/13/2018 07:10:48 PM : [ZWAVE-TE        ] [80/02] Battery Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:49 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:49 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:49 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:49 PM : [ZW-TX-FAILED] enc=Fail uid=9.0 cmd=0x80.02 BATTERY
Fri 07/13/2018 07:10:50 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:50 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:50 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:50 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:51 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:51 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:51 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:52 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:52 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:52 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:52 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:53 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:53 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:53 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:53 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:54 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:54 PM : [ZWAVE-RX        ] CAN

 

I think I might try to restore again and not do a heal at all, just to see if that helps any......

@Michel Kohanim, should I also try to do a Factory Reset on the z-wave module before doing a restore, or is that not needed?

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As for the Schlage Locks, I am noticing that I can mostly control all of them (lock and unlock, though I do still get a lot of failures), but status when I manually lock or unlock them is not reflected in the ISY.  I can then query to get status, but it is rarely ever updated automatically.  

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Well - seems I've had an issue. Not specific to the z-wave card though.

I backed up the zwave card, backed up the ISY, I disabled refresh and replaced the zwave card (making sure I had the correct orientation).

Upon powering the ISY.....  nothing. Well - blue power light. Nothing else. No LED on the switch port indicating a network link. No LED on the network port on ISY. Not PINGING (I'm using a static IP). Nothing coming up on the serial console (via the USB port). I check the micro-SD card was inserted correctly. Still nothing...

I guess my ISY died... just at the wrong moment...  :(

Michel - I'll email you to see what other ideas I may try...

Michael.

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Michael, you put the card in the LOWER set of pins, right?  There are 2 rows.  You want the lower row so that the dongle is in the same plane as the main board.  

Yes. That’s where the old board was, and where I put the new one.
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7 hours ago, MWareman said:

All indications are my ISY is dead. It is 6 years old - not too bad... I’ve ordered a replacement.

Well - that was too quick.

Tried a different power supply - and it came right up. Replacement cancelled. Now to try the zwave upgrade again...   :)

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Seems I'm also having issues with my encrypted devices (locks) - Kwickset in my case.

During the synchronize - plenty of 'enc=Fail' messages on the lock. Then an 'enc=Ok' at the end of synchronizing the lock. However - a 'Query' fails with 'enc=Fail'.

Synchronize:

Sat 07/14/2018 07:43:20 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x98.02 SECURITY

Sat 07/14/2018 07:43:25 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x98.02 SECURITY

Sat 07/14/2018 07:43:32 : Adding additional nodes for new Z-Wave device 14

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,MANUFACTURER_SPECIFIC,cc=114,ver=1,sec=F)

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,VERSION,cc=134,ver=1,sec=F)

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,SECURITY,cc=152,ver=1,sec=F)

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,MANUFACTURER_SPECIFIC,cc=114,ver=1,sec=T)

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,VERSION,cc=134,ver=1,sec=T)

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,SECURITY,cc=152,ver=1,sec=T)

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,BATTERY,cc=128,ver=1,sec=T)

Sat 07/14/2018 07:43:33 : [     ZW014_1]   BATLVL 100 (uom=51 prec=0)

Sat 07/14/2018 07:43:33 :   ...addNodes(uid=14,ASSOCIATION,cc=133,ver=1,sec=T)

Sat 07/14/2018 07:43:33 :   ...addNodes(uid=14,CONFIGURATION,cc=112,ver=1,sec=T)

Sat 07/14/2018 07:43:33 :   ...addNodes(uid=14,PROTECTION,cc=117,ver=1,sec=T)

Sat 07/14/2018 07:43:33 :   ...addNodes(uid=14,DOOR_LOCK,cc=98,ver=1,sec=T)

Sat 07/14/2018 07:43:38 : [ZW-TX-FAILED] enc=Ok uid=14.0 cmd=0x62.02 DOOR_LOCK

Sat 07/14/2018 07:43:44 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x62.02 DOOR_LOCK

Sat 07/14/2018 07:43:49 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x62.02 DOOR_LOCK

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,USER_CODE,cc=99,ver=1,sec=T)

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,SCHEDULE_ENTRY_LOCK,cc=78,ver=2,sec=T)

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,DOOR_LOCK_LOGGING,cc=76,ver=1,sec=T)

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,NOTIFICATION,cc=113,ver=1,sec=T)

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,TIME_PARAMETERS,cc=139,ver=1,sec=T)

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,BASIC,cc=32,ver=1,sec=T)

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,MARK,cc=239,ver=0,sec=T)

Sat 07/14/2018 07:43:50 : [   ZW004_118]  CLITEMP 732 (uom=17 prec=1)

Sat 07/14/2018 07:43:54 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x85.02 ASSOCIATION

Sat 07/14/2018 07:44:00 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x85.02 ASSOCIATION

Sat 07/14/2018 07:44:09 : [ZW-TX-FAILED] enc=Ok uid=14.0 cmd=0x85.02 ASSOCIATION

Sat 07/14/2018 07:44:09 : setNeedToWriteCoreImplicitLinks([ZW014_1],T) [ZW014_1]

Sat 07/14/2018 07:44:09 : [ZWAVE-BATCH   14.000] Write Device Changes pending for ZW014_1

 

And here is a query of the lock:

Sat 07/14/2018 08:20:49 : [uZW-CMD 51      ] [ZWCMD cmd.51]

Sat 07/14/2018 08:20:52 : [ZWAVE-WAKEUP  14.000] Query device when awake ZW014_1

Sat 07/14/2018 08:20:52 : [ZWAVE-TE        ] [80/02] Battery Get ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:20:52 : [ZWAVE-TX ZW014_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:20:56 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x80.02 BATTERY

Sat 07/14/2018 08:20:56 : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 1 of 2

Sat 07/14/2018 08:20:57 : [ZWAVE-TE        ] [80/02] Battery Get ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:20:57 : [ZWAVE-TX ZW014_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:20:59 : [ZWAVE-RX-ST     ] No Device Ack

Sat 07/14/2018 08:20:59 : [D2D EVENT   ] Event [ZW014_1] [ERR] [1] uom=0 prec=-1

Sat 07/14/2018 08:20:59 : [     ZW014_1]      ERR   1

Sat 07/14/2018 08:20:59 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x80.02 BATTERY

Sat 07/14/2018 08:20:59 : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 2 of 2

Sat 07/14/2018 08:21:00 : [ZWAVE-TE        ] [80/02] Battery Get ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:21:00 : [ZWAVE-TX ZW014_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:21:04 : [D2D EVENT   ] Event [ZW014_1] [ERR] [0] uom=0 prec=-1

Sat 07/14/2018 08:21:04 : [     ZW014_1]      ERR   0

Sat 07/14/2018 08:21:04 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x80.02 BATTERY

Sat 07/14/2018 08:21:04 : [ZWAVE-TE        ] [62/02] CC=0x62 cmd=0x02 [] ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:21:04 : [ZWAVE-TX ZW014_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x0E

 

 

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Whenever I query anything, I get this:

Quote

[ZWAVE-WAKEUP   5.000] Query device when awake ZW005_1

However - I only have 2 battery devices. All other devices shouldn't need waking.

The level 3 logs also does not show ISY trying to wake the device. After the 'Query device when awake' there is simply a failure to communicate message:

Querying device 22 (an Aeotec Multisensor 6 - powered by USB, securely joined to the network):

Quote

Sat 07/14/2018 08:35:45 : [ZWAVE-WAKEUP  22.000] Query device when awake ZW022_1

Sat 07/14/2018 08:35:45 : [ZWAVE-TE        ] [25/02] Binary Switch Get ACK,AUTO,EXPLORE To=0x16

Sat 07/14/2018 08:35:45 : [ZWAVE-TX ZW022_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x16

Sat 07/14/2018 08:35:50 : [ZW-TX-FAILED] enc=Fail uid=22.0 cmd=0x25.02 SWITCH_BINARY

Sat 07/14/2018 08:35:50 : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 1 of 2

Sat 07/14/2018 08:35:50 : [ZWAVE-TE        ] [25/02] Binary Switch Get ACK,AUTO,EXPLORE To=0x16

Sat 07/14/2018 08:35:50 : [ZWAVE-TX ZW022_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x16

Sat 07/14/2018 08:35:55 : [ZW-TX-FAILED] enc=Fail uid=22.0 cmd=0x25.02 SWITCH_BINARY

Sat 07/14/2018 08:35:55 : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 2 of 2

Sat 07/14/2018 08:35:56 : [ZWAVE-TE        ] [25/02] Binary Switch Get ACK,AUTO,EXPLORE To=0x16

Sat 07/14/2018 08:35:56 : [ZWAVE-TX ZW022_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x16

Sat 07/14/2018 08:36:00 : [ZW-TX-FAILED] enc=Fail uid=22.0 cmd=0x25.02 SWITCH_BINARY

Again - crypto failures - and a rogue 'query device when awake' with no attempt to wake device...

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1 hour ago, MWareman said:

Whenever I query anything, I get this:

[ZWAVE-WAKEUP   5.000] Query device when awake ZW005_1

This line does not mean anything from my experience.  All my z-wave devices respond with this.  If you think about it, it is still a true statement: it will query when awake.  And the device is awake, so it queries it immediately for non-sleeping devices.  

But, with that said, I am having trouble communicating reliably to any secure device (door locks) and often with Gen5 switches (Aeotec V6).   

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This line does not mean anything from my experience.  All my z-wave devices respond with this.  If you think about it, it is still a true statement: it will query when awake.  And the device is awake, so it queries it immediately for non-sleeping devices.  
But, with that said, I am having trouble communicating reliably to any secure device (door locks) and often with Gen5 switches (Aeotec V6).   


Thanks. In my case, Aeotec devices I included securely are non-functional - and Aeotec devices I included without security are working.

This definitely appears to be an issue with secure devices.
@Chris and @Michel - the full zwave backup - does it include key information for secure devices? If I had to guess - we are going to have to remove and reenroll secure devices with a change in the board....
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1 hour ago, MWareman said:

This definitely appears to be an issue with secure devices.
 

This theory is supported by my experience too.  When I removed my securly added Aeotec V6 plugs/repeaters, things got better overall.  And I do see a lot of Nonce issues which to me looks like security.  

I am back to my original dongle for now, but am willing to do any testing or procedures that Michel or Chris request.  I kind of enjoy this debugging stuff!  

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19 hours ago, blueman2 said:

I am finding that many of my z-wave devices are working, but only if they are able to directly talk to the ISY.  No ability to do any neighbor sharing apparently.  I check devices one by one doing z-wave show device links, and the only links that every show up is the ISY itself. No neighbors.

@Chris Jahn and @Michel Kohanim, ignore this statement of mine about "no neighbors" from before. I think at the time I was doing a "Show Link Details" rather than "Show Network Details" for the z-wave devices.  I believe the neighbors were there.  Sorry for my misdirection.  But it does appear that the Gen5 devices I have in my network were not working well in terms of being repeaters.  At least, that is my current working theory.    I have five Gen5 devices that I use to repeat signals for coverage, and they do not seem to be working well now.  

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To add a data point here, here's the info from one of my Kwikset locks with a route through an Aeotec Gen 5 Siren:

Sat 07/14/2018 09:51:40 AM : [UZW-CMD 51      ] [ZWCMD cmd.51]
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] ----------------------------------------------
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] Front Door Lock
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] ZW006_1 uid=6 type=4.64.3 mid=144 tid=1 pid=1 model=4
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x72  V1   MANUFACTURER_SPECIFIC
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x86  V1   VERSION
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x98  V1   SECURITY
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] - Secure
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x72  V1  MANUFACTURER_SPECIFIC
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x86  V1  VERSION
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x98  V1  SECURITY
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x80  V1  BATTERY
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x85  V1  ASSOCIATION
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x70  V1  CONFIGURATION
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x75  V1  PROTECTION
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x62  V1  DOOR_LOCK
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x63  V1  USER_CODE
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x4E  V2  SCHEDULE_ENTRY_LOCK
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x4C  V1  DOOR_LOCK_LOGGING
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x71  V1  NOTIFICATION
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x8B  V1  TIME_PARAMETERS
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x20  V1  BASIC
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x5D  V2  ANTITHEFT
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  xEF  V0  MARK
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] 
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] Last working route from ISY to Node   6 - Front Door Lock
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TX        ] [01040092066F]                          REQ ZW_GET_LAST_WORKING_ROUTE 
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    - Node   3 - ZW 003 Siren
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] 
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TX        ] [01070080060000FE80]                    REQ ZW_GET_ROUTING_INFO 
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TX        ] [01070080060100FF80]                    REQ ZW_GET_ROUTING_INFO 
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TX        ] [01070080060001EB94]                    REQ ZW_GET_ROUTING_INFO 
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] Node   6 - Front Door Lock has the following neighbors
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -          - Node   3 - ZW 003 Siren
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    - Repeater - Node  14 - ZW 014 Siren
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    - Repeater - Node  16 - Garage Door Switch
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    - Repeater - Node  18 - ZW 018 Siren
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    - Repeater - Node  27 - ZW 027 Siren
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] 
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TE        ] [85/05] Assoc Groupings Get ACK,AUTO,EXPLORE To=0x06
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TX ZW006_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-RX ZW006_1] [98/80] Security Nonce Report - nonce=[A083C2D396F13CA8] ACK,AUTO,EXPLORE From=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-RX ZW006_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-TX        ] ...
Sat 07/14/2018 09:51:41 AM : [ZWAVE-RD        ] [010A001306038506012500AB]              REQ ZW_SEND_DATA 
Sat 07/14/2018 09:51:41 AM : [ZW-SHOW         ] Node   6 - Front Door Lock has 1 association group
Sat 07/14/2018 09:51:41 AM : [ZWAVE-TE        ] [85/02] Assoc Get grp=0x01 ACK,AUTO,EXPLORE To=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-TX ZW006_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-RX ZW006_1] [98/80] Security Nonce Report - nonce=[B25A2BFFCC959687] ACK,AUTO,EXPLORE From=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-RX ZW006_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-TX        ] ...
Sat 07/14/2018 09:51:41 AM : [ZWAVE-RD        ] [010D001306068503010500012500B4]        REQ ZW_SEND_DATA 
Sat 07/14/2018 09:51:41 AM : [ZW-SHOW         ]    Associations for group 001 of ZW006_1 Front Door Lock
Sat 07/14/2018 09:51:41 AM : [ZW-SHOW         ]    Max Associations = 5 
Sat 07/14/2018 09:51:41 AM : [ZW-SHOW         ]       - Node   1 - [This ISY] 
Sat 07/14/2018 09:51:41 AM : [ZW-SHOW         ] 
Sat 07/14/2018 09:51:41 AM : [ZW-SHOW         ] ----------------------------------------------
Sat 07/14/2018 09:51:41 AM : [UZW-CMD 37      ] Show All Node Details : ZW006_1

Here's the snippet that shows the "last working route":

Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] Last working route from ISY to Node   6 - Front Door Lock
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TX        ] [01040092066F]                          REQ ZW_GET_LAST_WORKING_ROUTE 
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    - Node   3 - ZW 003 Siren
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] 

 

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19 hours ago, Michel Kohanim said:

For those who haven't installed yet, please do not do a Network Heal initially. Please test everything as is and do a Network Heal if and only if necessary.

Overall my Schlage BE469NX is working pretty well reporting status and being able to lock/unlock although it's too far from the ISY to have a direct connection. Per Michel's note I haven't yet done a heal after installing the new Z-Wave dongle. This is from Network Details:

- Last working route from ISY to Node 45 - ZW 045 Schlage Door Lock
-- Node 16 - ZW 016 Siren

However, I'm getting some error indications. This appears in the event log when I query it:

  Sat 07/14/2018 04:20:09 PM : [ZWAVE-WAKEUP  45.000] Query device when awake ZW045_1
  Sat 07/14/2018 04:20:17 PM : [ZWAVE-MISC      ] ZW045_1 : Schlage : Unrecognized 0x06FE
  Sat 07/14/2018 04:20:21 PM : [ZWAVE-MISC      ] ZW045_1 : Schlage : Unrecognized 0x07FE
  Sat 07/14/2018 04:20:23 PM : [ZWAVE-MISC      ] ZW045_1 : Schlage : Unrecognized 0x09FE

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56 minutes ago, Scott847 said:

Overall my Schlage BE469NX is working pretty well reporting status and being able to lock/unlock although it's too far from the ISY to have a direct connection. Per Michel's note I haven't yet done a heal after installing the new Z-Wave dongle. This is from Network Details:

- Last working route from ISY to Node 45 - ZW 045 Schlage Door Lock
-- Node 16 - ZW 016 Siren

However, I'm getting some error indications. This appears in the event log when I query it:

  Sat 07/14/2018 04:20:09 PM : [ZWAVE-WAKEUP  45.000] Query device when awake ZW045_1
  Sat 07/14/2018 04:20:17 PM : [ZWAVE-MISC      ] ZW045_1 : Schlage : Unrecognized 0x06FE
  Sat 07/14/2018 04:20:21 PM : [ZWAVE-MISC      ] ZW045_1 : Schlage : Unrecognized 0x07FE
  Sat 07/14/2018 04:20:23 PM : [ZWAVE-MISC      ] ZW045_1 : Schlage : Unrecognized 0x09FE

Can you confirm that the ISY reliably updates with lock/unlock status when the door is manually locked/unlocked?  I can control mine, but it only occasionally updates on the ISY when I lock it by hand.  

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