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Posted

Hi all, 

For those who haven't installed yet, please do not do a Network Heal initially. Please test everything as is and do a Network Heal if and only if necessary.

We are testing a few scenarios here.

Michel

Posted (edited)

Now even my Schlages that are close to the ISY are failing.  When I try to get status via Query, it fails:

Fri 07/13/2018 07:10:29 PM : [ZWAVE-WAKEUP   9.000] Query device when awake ZW009_1
Fri 07/13/2018 07:10:29 PM : [ZWAVE-TE        ] [86/13] CC=0x86 cmd=0x13 [72] ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:29 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:30 PM : [ZWAVE-RX ZW009_1] [98/80] Security Nonce Report - nonce=[D874DA8CD97DCDC5] ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:31 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:31 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:31 PM : [ZWAVE-RD        ] [010B00130904861472002500C0]            REQ ZW_SEND_DATA 
Fri 07/13/2018 07:10:31 PM : [ZWAVE-TE        ] [62/02] CC=0x62 cmd=0x02 [] ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:31 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:31 PM : [ZWAVE-RX ZW009_1] [98/80] Security Nonce Report - nonce=[6AD721E65991FC85] ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:36 PM : [ZW-TX-FAILED] enc=Ok uid=9.0 cmd=0x62.02 DOOR_LOCK
Fri 07/13/2018 07:10:36 PM : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 1 of 2
Fri 07/13/2018 07:10:37 PM : [ZWAVE-TE        ] [62/02] CC=0x62 cmd=0x02 [] ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:37 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:39 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:39 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:39 PM : [ZWAVE-RX-ST     ] Send queue full
Fri 07/13/2018 07:10:39 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:39 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:39 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:40 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:41 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:41 PM : [ZW-TX-FAILED] enc=Fail uid=9.0 cmd=0x62.02 DOOR_LOCK
Fri 07/13/2018 07:10:41 PM : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 2 of 2
Fri 07/13/2018 07:10:41 PM : [ZWAVE-RX ZW039_1] [71/05] Alarm Report type=0x0D level=0xFF ACK,AUTO,EXPLORE From=0x27
Fri 07/13/2018 07:10:41 PM : [ZWAVE-TE        ] [62/02] CC=0x62 cmd=0x02 [] ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:41 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:41 PM : [ZWAVE-RX-ST     ] Send queue full
Fri 07/13/2018 07:10:44 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:44 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:44 PM : [ZWAVE-RX-ST     ] Send queue full
Fri 07/13/2018 07:10:44 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:44 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:44 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:45 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:45 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:45 PM : [ZW-TX-FAILED] enc=Fail uid=9.0 cmd=0x62.02 DOOR_LOCK
Fri 07/13/2018 07:10:45 PM : [D2D EVENT   ] Event [ZW009_1] [ST] [101] uom=11 prec=0
Fri 07/13/2018 07:10:45 PM : [     ZW009_1]       ST 101 (uom=11 prec=0)
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 010D] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 010C] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 010B] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 010A] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0109] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0108] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0107] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0106] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0105] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 00AC] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0104] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0103] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 00CC] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 00AD] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 00AE] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0102] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 00AB] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=100 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 0036] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:45 PM : [D2D-CMP 00A5] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=0 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:46 PM : [D2D-CMP 003A] STS [ZW009_1] ST op=1 Event(val=101 uom=11 prec=0) is Condition(val=0 uom=11 prec=0) --> false
Fri 07/13/2018 07:10:46 PM : [D2D-CMP 0029] STS [ZW009_1] ST op=6 Event(val=101 uom=11 prec=0) != Condition(val=100 uom=11 prec=0) --> true
Fri 07/13/2018 07:10:46 PM : [INST-TX-I1  ] 02 62 00 00 4A CF 11 00
Fri 07/13/2018 07:10:46 PM : [INST-ACK    ] 02 62 00.00.4A CF 11 00 06          LTONRR (00)
Fri 07/13/2018 07:10:46 PM : [ZWAVE-TE        ] [80/02] Battery Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:46 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:46 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:47 PM : [ZW-TX-FAILED] enc=Fail uid=9.0 cmd=0x80.02 BATTERY
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 1 of 2
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX ZW054_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x36
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX ZW054_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x36
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TE        ] [80/02] Battery Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:47 PM : [ZW-TX-FAILED] enc=Fail uid=9.0 cmd=0x80.02 BATTERY
Fri 07/13/2018 07:10:47 PM : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 2 of 2
Fri 07/13/2018 07:10:47 PM : [ZWAVE-RX ZW054_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x36
Fri 07/13/2018 07:10:48 PM : [ZWAVE-TE        ] [80/02] Battery Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:49 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:49 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:49 PM : [ZWAVE-TX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x09
Fri 07/13/2018 07:10:49 PM : [ZW-TX-FAILED] enc=Fail uid=9.0 cmd=0x80.02 BATTERY
Fri 07/13/2018 07:10:50 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:50 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:50 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:50 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:51 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:51 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:51 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:52 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:52 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:52 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:52 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:53 PM : [ZWAVE-RX        ] CAN
Fri 07/13/2018 07:10:53 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:53 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:53 PM : [ZWAVE-RX ZW009_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x09
Fri 07/13/2018 07:10:54 PM : [ZWAVE-TX        ] ...
Fri 07/13/2018 07:10:54 PM : [ZWAVE-RX        ] CAN

 

I think I might try to restore again and not do a heal at all, just to see if that helps any......

@Michel Kohanim, should I also try to do a Factory Reset on the z-wave module before doing a restore, or is that not needed?

Edited by blueman2
Posted

As for the Schlage Locks, I am noticing that I can mostly control all of them (lock and unlock, though I do still get a lot of failures), but status when I manually lock or unlock them is not reflected in the ISY.  I can then query to get status, but it is rarely ever updated automatically.  

Posted

Well - seems I've had an issue. Not specific to the z-wave card though.

I backed up the zwave card, backed up the ISY, I disabled refresh and replaced the zwave card (making sure I had the correct orientation).

Upon powering the ISY.....  nothing. Well - blue power light. Nothing else. No LED on the switch port indicating a network link. No LED on the network port on ISY. Not PINGING (I'm using a static IP). Nothing coming up on the serial console (via the USB port). I check the micro-SD card was inserted correctly. Still nothing...

I guess my ISY died... just at the wrong moment...  :(

Michel - I'll email you to see what other ideas I may try...

Michael.

Posted

Michael, you put the card in the LOWER set of pins, right?  There are 2 rows.  You want the lower row so that the dongle is in the same plane as the main board.  

Posted
5 minutes ago, blueman2 said:

Michael, you put the card in the LOWER set of pins, right?  There are 2 rows.  You want the lower row so that the dongle is in the same plane as the main board.  

Correct.

Posted
Michael, you put the card in the LOWER set of pins, right?  There are 2 rows.  You want the lower row so that the dongle is in the same plane as the main board.  

Yes. That’s where the old board was, and where I put the new one.
Posted

All indications are my ISY is dead. It is 6 years old - not too bad... I’ve ordered a replacement.

Posted
7 hours ago, MWareman said:

All indications are my ISY is dead. It is 6 years old - not too bad... I’ve ordered a replacement.

Well - that was too quick.

Tried a different power supply - and it came right up. Replacement cancelled. Now to try the zwave upgrade again...   :)

  • Like 2
Posted

Seems I'm also having issues with my encrypted devices (locks) - Kwickset in my case.

During the synchronize - plenty of 'enc=Fail' messages on the lock. Then an 'enc=Ok' at the end of synchronizing the lock. However - a 'Query' fails with 'enc=Fail'.

Synchronize:

Sat 07/14/2018 07:43:20 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x98.02 SECURITY

Sat 07/14/2018 07:43:25 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x98.02 SECURITY

Sat 07/14/2018 07:43:32 : Adding additional nodes for new Z-Wave device 14

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,MANUFACTURER_SPECIFIC,cc=114,ver=1,sec=F)

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,VERSION,cc=134,ver=1,sec=F)

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,SECURITY,cc=152,ver=1,sec=F)

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,MANUFACTURER_SPECIFIC,cc=114,ver=1,sec=T)

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,VERSION,cc=134,ver=1,sec=T)

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,SECURITY,cc=152,ver=1,sec=T)

Sat 07/14/2018 07:43:32 :   ...addNodes(uid=14,BATTERY,cc=128,ver=1,sec=T)

Sat 07/14/2018 07:43:33 : [     ZW014_1]   BATLVL 100 (uom=51 prec=0)

Sat 07/14/2018 07:43:33 :   ...addNodes(uid=14,ASSOCIATION,cc=133,ver=1,sec=T)

Sat 07/14/2018 07:43:33 :   ...addNodes(uid=14,CONFIGURATION,cc=112,ver=1,sec=T)

Sat 07/14/2018 07:43:33 :   ...addNodes(uid=14,PROTECTION,cc=117,ver=1,sec=T)

Sat 07/14/2018 07:43:33 :   ...addNodes(uid=14,DOOR_LOCK,cc=98,ver=1,sec=T)

Sat 07/14/2018 07:43:38 : [ZW-TX-FAILED] enc=Ok uid=14.0 cmd=0x62.02 DOOR_LOCK

Sat 07/14/2018 07:43:44 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x62.02 DOOR_LOCK

Sat 07/14/2018 07:43:49 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x62.02 DOOR_LOCK

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,USER_CODE,cc=99,ver=1,sec=T)

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,SCHEDULE_ENTRY_LOCK,cc=78,ver=2,sec=T)

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,DOOR_LOCK_LOGGING,cc=76,ver=1,sec=T)

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,NOTIFICATION,cc=113,ver=1,sec=T)

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,TIME_PARAMETERS,cc=139,ver=1,sec=T)

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,BASIC,cc=32,ver=1,sec=T)

Sat 07/14/2018 07:43:49 :   ...addNodes(uid=14,MARK,cc=239,ver=0,sec=T)

Sat 07/14/2018 07:43:50 : [   ZW004_118]  CLITEMP 732 (uom=17 prec=1)

Sat 07/14/2018 07:43:54 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x85.02 ASSOCIATION

Sat 07/14/2018 07:44:00 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x85.02 ASSOCIATION

Sat 07/14/2018 07:44:09 : [ZW-TX-FAILED] enc=Ok uid=14.0 cmd=0x85.02 ASSOCIATION

Sat 07/14/2018 07:44:09 : setNeedToWriteCoreImplicitLinks([ZW014_1],T) [ZW014_1]

Sat 07/14/2018 07:44:09 : [ZWAVE-BATCH   14.000] Write Device Changes pending for ZW014_1

 

And here is a query of the lock:

Sat 07/14/2018 08:20:49 : [uZW-CMD 51      ] [ZWCMD cmd.51]

Sat 07/14/2018 08:20:52 : [ZWAVE-WAKEUP  14.000] Query device when awake ZW014_1

Sat 07/14/2018 08:20:52 : [ZWAVE-TE        ] [80/02] Battery Get ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:20:52 : [ZWAVE-TX ZW014_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:20:56 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x80.02 BATTERY

Sat 07/14/2018 08:20:56 : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 1 of 2

Sat 07/14/2018 08:20:57 : [ZWAVE-TE        ] [80/02] Battery Get ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:20:57 : [ZWAVE-TX ZW014_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:20:59 : [ZWAVE-RX-ST     ] No Device Ack

Sat 07/14/2018 08:20:59 : [D2D EVENT   ] Event [ZW014_1] [ERR] [1] uom=0 prec=-1

Sat 07/14/2018 08:20:59 : [     ZW014_1]      ERR   1

Sat 07/14/2018 08:20:59 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x80.02 BATTERY

Sat 07/14/2018 08:20:59 : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 2 of 2

Sat 07/14/2018 08:21:00 : [ZWAVE-TE        ] [80/02] Battery Get ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:21:00 : [ZWAVE-TX ZW014_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:21:04 : [D2D EVENT   ] Event [ZW014_1] [ERR] [0] uom=0 prec=-1

Sat 07/14/2018 08:21:04 : [     ZW014_1]      ERR   0

Sat 07/14/2018 08:21:04 : [ZW-TX-FAILED] enc=Fail uid=14.0 cmd=0x80.02 BATTERY

Sat 07/14/2018 08:21:04 : [ZWAVE-TE        ] [62/02] CC=0x62 cmd=0x02 [] ACK,AUTO,EXPLORE To=0x0E

Sat 07/14/2018 08:21:04 : [ZWAVE-TX ZW014_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x0E

 

 

Posted
55 minutes ago, MWareman said:

Well - that was too quick.

Tried a different power supply - and it came right up. Replacement cancelled. Now to try the zwave upgrade again...   :)

LOL . . . :lol:

  • Like 1
Posted

I'm also getting this after a query of a lock finally fails:

image.png.02e94e3222de0604542b0b2e4d4cf927.png
I cannot see anything in the error or operational log that corresponds to it though..

Posted

Whenever I query anything, I get this:

Quote

[ZWAVE-WAKEUP   5.000] Query device when awake ZW005_1

However - I only have 2 battery devices. All other devices shouldn't need waking.

The level 3 logs also does not show ISY trying to wake the device. After the 'Query device when awake' there is simply a failure to communicate message:

Querying device 22 (an Aeotec Multisensor 6 - powered by USB, securely joined to the network):

Quote

Sat 07/14/2018 08:35:45 : [ZWAVE-WAKEUP  22.000] Query device when awake ZW022_1

Sat 07/14/2018 08:35:45 : [ZWAVE-TE        ] [25/02] Binary Switch Get ACK,AUTO,EXPLORE To=0x16

Sat 07/14/2018 08:35:45 : [ZWAVE-TX ZW022_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x16

Sat 07/14/2018 08:35:50 : [ZW-TX-FAILED] enc=Fail uid=22.0 cmd=0x25.02 SWITCH_BINARY

Sat 07/14/2018 08:35:50 : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 1 of 2

Sat 07/14/2018 08:35:50 : [ZWAVE-TE        ] [25/02] Binary Switch Get ACK,AUTO,EXPLORE To=0x16

Sat 07/14/2018 08:35:50 : [ZWAVE-TX ZW022_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x16

Sat 07/14/2018 08:35:55 : [ZW-TX-FAILED] enc=Fail uid=22.0 cmd=0x25.02 SWITCH_BINARY

Sat 07/14/2018 08:35:55 : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 2 of 2

Sat 07/14/2018 08:35:56 : [ZWAVE-TE        ] [25/02] Binary Switch Get ACK,AUTO,EXPLORE To=0x16

Sat 07/14/2018 08:35:56 : [ZWAVE-TX ZW022_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x16

Sat 07/14/2018 08:36:00 : [ZW-TX-FAILED] enc=Fail uid=22.0 cmd=0x25.02 SWITCH_BINARY

Again - crypto failures - and a rogue 'query device when awake' with no attempt to wake device...

Posted
1 hour ago, MWareman said:

Whenever I query anything, I get this:

[ZWAVE-WAKEUP   5.000] Query device when awake ZW005_1

This line does not mean anything from my experience.  All my z-wave devices respond with this.  If you think about it, it is still a true statement: it will query when awake.  And the device is awake, so it queries it immediately for non-sleeping devices.  

But, with that said, I am having trouble communicating reliably to any secure device (door locks) and often with Gen5 switches (Aeotec V6).   

Posted
This line does not mean anything from my experience.  All my z-wave devices respond with this.  If you think about it, it is still a true statement: it will query when awake.  And the device is awake, so it queries it immediately for non-sleeping devices.  
But, with that said, I am having trouble communicating reliably to any secure device (door locks) and often with Gen5 switches (Aeotec V6).   


Thanks. In my case, Aeotec devices I included securely are non-functional - and Aeotec devices I included without security are working.

This definitely appears to be an issue with secure devices.
@Chris and @Michel - the full zwave backup - does it include key information for secure devices? If I had to guess - we are going to have to remove and reenroll secure devices with a change in the board....
  • Like 1
Posted (edited)

I was afraid of that, but my three Kwikset locks (2 914 and 1 910) work fine with just a restore. All are securely included. 

Edited by rccoleman
Posted (edited)
1 hour ago, MWareman said:

This definitely appears to be an issue with secure devices.
 

This theory is supported by my experience too.  When I removed my securly added Aeotec V6 plugs/repeaters, things got better overall.  And I do see a lot of Nonce issues which to me looks like security.  

I am back to my original dongle for now, but am willing to do any testing or procedures that Michel or Chris request.  I kind of enjoy this debugging stuff!  

Edited by blueman2
  • Like 1
Posted
19 hours ago, blueman2 said:

I am finding that many of my z-wave devices are working, but only if they are able to directly talk to the ISY.  No ability to do any neighbor sharing apparently.  I check devices one by one doing z-wave show device links, and the only links that every show up is the ISY itself. No neighbors.

@Chris Jahn and @Michel Kohanim, ignore this statement of mine about "no neighbors" from before. I think at the time I was doing a "Show Link Details" rather than "Show Network Details" for the z-wave devices.  I believe the neighbors were there.  Sorry for my misdirection.  But it does appear that the Gen5 devices I have in my network were not working well in terms of being repeaters.  At least, that is my current working theory.    I have five Gen5 devices that I use to repeat signals for coverage, and they do not seem to be working well now.  

Posted

To add a data point here, here's the info from one of my Kwikset locks with a route through an Aeotec Gen 5 Siren:

Sat 07/14/2018 09:51:40 AM : [UZW-CMD 51      ] [ZWCMD cmd.51]
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] ----------------------------------------------
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] Front Door Lock
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] ZW006_1 uid=6 type=4.64.3 mid=144 tid=1 pid=1 model=4
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x72  V1   MANUFACTURER_SPECIFIC
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x86  V1   VERSION
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x98  V1   SECURITY
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] - Secure
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x72  V1  MANUFACTURER_SPECIFIC
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x86  V1  VERSION
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x98  V1  SECURITY
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x80  V1  BATTERY
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x85  V1  ASSOCIATION
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x70  V1  CONFIGURATION
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x75  V1  PROTECTION
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x62  V1  DOOR_LOCK
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x63  V1  USER_CODE
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x4E  V2  SCHEDULE_ENTRY_LOCK
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x4C  V1  DOOR_LOCK_LOGGING
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x71  V1  NOTIFICATION
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x8B  V1  TIME_PARAMETERS
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x20  V1  BASIC
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  x5D  V2  ANTITHEFT
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -  xEF  V0  MARK
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] 
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] Last working route from ISY to Node   6 - Front Door Lock
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TX        ] [01040092066F]                          REQ ZW_GET_LAST_WORKING_ROUTE 
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    - Node   3 - ZW 003 Siren
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] 
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TX        ] [01070080060000FE80]                    REQ ZW_GET_ROUTING_INFO 
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TX        ] [01070080060100FF80]                    REQ ZW_GET_ROUTING_INFO 
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TX        ] [01070080060001EB94]                    REQ ZW_GET_ROUTING_INFO 
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] Node   6 - Front Door Lock has the following neighbors
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    -          - Node   3 - ZW 003 Siren
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    - Repeater - Node  14 - ZW 014 Siren
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    - Repeater - Node  16 - Garage Door Switch
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    - Repeater - Node  18 - ZW 018 Siren
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    - Repeater - Node  27 - ZW 027 Siren
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] 
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TE        ] [85/05] Assoc Groupings Get ACK,AUTO,EXPLORE To=0x06
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TX ZW006_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-RX ZW006_1] [98/80] Security Nonce Report - nonce=[A083C2D396F13CA8] ACK,AUTO,EXPLORE From=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-RX ZW006_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-TX        ] ...
Sat 07/14/2018 09:51:41 AM : [ZWAVE-RD        ] [010A001306038506012500AB]              REQ ZW_SEND_DATA 
Sat 07/14/2018 09:51:41 AM : [ZW-SHOW         ] Node   6 - Front Door Lock has 1 association group
Sat 07/14/2018 09:51:41 AM : [ZWAVE-TE        ] [85/02] Assoc Get grp=0x01 ACK,AUTO,EXPLORE To=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-TX ZW006_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-RX ZW006_1] [98/80] Security Nonce Report - nonce=[B25A2BFFCC959687] ACK,AUTO,EXPLORE From=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-RX ZW006_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x06
Sat 07/14/2018 09:51:41 AM : [ZWAVE-TX        ] ...
Sat 07/14/2018 09:51:41 AM : [ZWAVE-RD        ] [010D001306068503010500012500B4]        REQ ZW_SEND_DATA 
Sat 07/14/2018 09:51:41 AM : [ZW-SHOW         ]    Associations for group 001 of ZW006_1 Front Door Lock
Sat 07/14/2018 09:51:41 AM : [ZW-SHOW         ]    Max Associations = 5 
Sat 07/14/2018 09:51:41 AM : [ZW-SHOW         ]       - Node   1 - [This ISY] 
Sat 07/14/2018 09:51:41 AM : [ZW-SHOW         ] 
Sat 07/14/2018 09:51:41 AM : [ZW-SHOW         ] ----------------------------------------------
Sat 07/14/2018 09:51:41 AM : [UZW-CMD 37      ] Show All Node Details : ZW006_1

Here's the snippet that shows the "last working route":

Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] Last working route from ISY to Node   6 - Front Door Lock
Sat 07/14/2018 09:51:40 AM : [ZWAVE-TX        ] [01040092066F]                          REQ ZW_GET_LAST_WORKING_ROUTE 
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ]    - Node   3 - ZW 003 Siren
Sat 07/14/2018 09:51:40 AM : [ZW-SHOW         ] 

 

Posted
19 hours ago, Michel Kohanim said:

For those who haven't installed yet, please do not do a Network Heal initially. Please test everything as is and do a Network Heal if and only if necessary.

Overall my Schlage BE469NX is working pretty well reporting status and being able to lock/unlock although it's too far from the ISY to have a direct connection. Per Michel's note I haven't yet done a heal after installing the new Z-Wave dongle. This is from Network Details:

- Last working route from ISY to Node 45 - ZW 045 Schlage Door Lock
-- Node 16 - ZW 016 Siren

However, I'm getting some error indications. This appears in the event log when I query it:

  Sat 07/14/2018 04:20:09 PM : [ZWAVE-WAKEUP  45.000] Query device when awake ZW045_1
  Sat 07/14/2018 04:20:17 PM : [ZWAVE-MISC      ] ZW045_1 : Schlage : Unrecognized 0x06FE
  Sat 07/14/2018 04:20:21 PM : [ZWAVE-MISC      ] ZW045_1 : Schlage : Unrecognized 0x07FE
  Sat 07/14/2018 04:20:23 PM : [ZWAVE-MISC      ] ZW045_1 : Schlage : Unrecognized 0x09FE

Posted (edited)
56 minutes ago, Scott847 said:

Overall my Schlage BE469NX is working pretty well reporting status and being able to lock/unlock although it's too far from the ISY to have a direct connection. Per Michel's note I haven't yet done a heal after installing the new Z-Wave dongle. This is from Network Details:

- Last working route from ISY to Node 45 - ZW 045 Schlage Door Lock
-- Node 16 - ZW 016 Siren

However, I'm getting some error indications. This appears in the event log when I query it:

  Sat 07/14/2018 04:20:09 PM : [ZWAVE-WAKEUP  45.000] Query device when awake ZW045_1
  Sat 07/14/2018 04:20:17 PM : [ZWAVE-MISC      ] ZW045_1 : Schlage : Unrecognized 0x06FE
  Sat 07/14/2018 04:20:21 PM : [ZWAVE-MISC      ] ZW045_1 : Schlage : Unrecognized 0x07FE
  Sat 07/14/2018 04:20:23 PM : [ZWAVE-MISC      ] ZW045_1 : Schlage : Unrecognized 0x09FE

Can you confirm that the ISY reliably updates with lock/unlock status when the door is manually locked/unlocked?  I can control mine, but it only occasionally updates on the ISY when I lock it by hand.  

Edited by blueman2
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