Jgdavis14 Posted July 14, 2018 Share Posted July 14, 2018 I am 100% Insteon but recently ran a log report and find many errors, each saying: [ELK-ERR}] Get Topology. They pop up 3 at a time every 6 minutes consistently. I don't have any ELK products. Any ideas what's going on? Link to comment
Michel Kohanim Posted July 15, 2018 Share Posted July 15, 2018 Jgdavis14, Please make sure Elk is not enabled under Configuration tab. With kind regards, Michel Link to comment
Jgdavis14 Posted July 16, 2018 Author Share Posted July 16, 2018 Michel: Thanks for the reply. I checked "Disable..." in the Elk config as you suggested. (It was clear before) But I was unable to save it. I did close the program and restarted it and continue to get the error messages. I've attached a screen shot of the ELK page. -Jack Link to comment
Michel Kohanim Posted July 16, 2018 Share Posted July 16, 2018 Hi Jgdavis14, Please send a screenshot of Help | About with a link to this post to support@universal-devices.com. With kind regards, Michel Link to comment
ES1400 Posted November 30, 2018 Share Posted November 30, 2018 I have the same issue as described above and don't have ELK enabled. I find these errors are hanging the system several times a day and yes it only last 10 or so seconds each time. I concerned something else is running that is slowing the system or worse. ES1400. Link to comment
jpelzer Posted July 29, 2020 Share Posted July 29, 2020 I found this old post when I was experiencing the same errors in the event log. In my case, it turned out that I had external services (HomeBridge and a custom script that I wrote) that I migrated from my old house (and old ISY that had an Elk) that had 'elkEnabled' set to true in their config, so they kept querying /rest/elk/get/topology, which causes this error if Elk is not enabled on the ISY. Turning this off solved the issue for me. 1 Link to comment
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