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UUID not showing

HiProof
in New user? Having trouble? Start here

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Posted

I am logging in the the administration console however can't seem to find the UUID. Sorry if this has been asked a hundred times or more before me. I know, I know another newbie!

Help -> About.

This same information is presented when you use the ISY Launcher. 

 

Welcome to the forum HiProof!

 

Make sure you have the latest java installed and you may need to enter the ISY's IP address into the java console firewall to allow it through. It should have asked.

What OS are you running?

Edited by larryllix

What device are you using to access the ISY? That window usually appears when attempting to log in on a device that doesn't have Java installed.

That is not the Administrative Console screen.

I have also seen that when I unsuccessfully tried to use Linux and could not get the Java installed correctly.

  • Author

Thanks for the help guys, sorry I didn’t respond sooner. I believe the problem I had was Java related. Once I got that handled we were able to sign in without issue. 

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.