Cannot set ELK M1 from AC in 5.13x

[kzboray]

I have a couple of ELK M1 installs that are also using the latest 5.13c code base and I am no longer able to set the alarm arm status from AC. I can disarm the system but the arm buttons do not seem to respond. Can anyone confirm this before I report it as a bug?

[Michel Kohanim]

Hi kzboray,

What do you get in the event viewer?

With kind regards,
Michel

[Bumbershoot]

18 hours ago, kzboray said:

I have a couple of ELK M1 installs that are also using the latest 5.13c code base and I am no longer able to set the alarm arm status from AC. I can disarm the system but the arm buttons do not seem to respond. Can anyone confirm this before I report it as a bug?

I just gave mine a try, and I can both arm and disarm from the AC (using the ELK toobar across the top).  I'm on 5.0.13C.

Tue 08/14/2018 15:02:09 : [ELK 0   0  1] Keypad : Keypad 01 : Access Code Valid (101/1/0)
Tue 08/14/2018 15:02:09 : [ELK-TX      ] Arm Stay :  Living Area
Tue 08/14/2018 15:02:09 : [ELK 1   0  0] Area : Living Area : Armed Stay (3/2/0)
Tue 08/14/2018 15:02:09 : [ELK 1   0  0] Area : Living Area : Armed Fully (2/4/0)
Tue 08/14/2018 15:02:09 : [ELK 1   0  0] Area : Living Area : Armed with Exit Timer (2/3/0)

...

Tue 08/14/2018 15:02:14 : [ELK 0   0  1] Keypad : Keypad 01 : Access Code Valid (101/1/0)
Tue 08/14/2018 15:02:14 : [ELK-TX      ] Disarm :  Living Area
Tue 08/14/2018 15:02:14 : [ELK 1   0  0] Area : Living Area : Disarmed (3/0/0)
Tue 08/14/2018 15:02:15 : [ELK 1   0  0] Area : Living Area : Ready To Arm (2/1/0)

 

[kzboray]

Thanks @Bumbershoot, I'll have to look at the access code again. It's weird that on both I can disarm, and see all zones stats, but arm away and arm stay don't work.

Thank you again.

[kzboray]

@Bumbershoot

I wanted to follow up on this with you. I think there is a problem and I believe it's related to  ElkRP2 Remote Programming Software (2.0.36) (released 12/22/2017) and the  ElkRP2 dbScript Update (released 5/2/2018). After running the dbscript update, arming is no longer controllable from AC. Also if there is more than a single Keypad installed only the first one shows up in AC. 

Have you updated to 2.0.36 and run the dbscript update and can you confirm this?

 

[Bumbershoot]

3 hours ago, kzboray said:

@Bumbershoot

I wanted to follow up on this with you. I think there is a problem and I believe it's related to  ElkRP2 Remote Programming Software (2.0.36) (released 12/22/2017) and the  ElkRP2 dbScript Update (released 5/2/2018). After running the dbscript update, arming is no longer controllable from AC. Also if there is more than a single Keypad installed only the first one shows up in AC. 

Have you updated to 2.0.36 and run the dbscript update and can you confirm this?

 

I have not updated to 2.0.36.  I've left it at 2.0.34, and I'm not having any problems.  I think I'm likely to leave it at 2.0.34, given what you're seeing.  I only have one keypad, so I can't comment on that aspect for you.

Good luck!

[rccoleman]

Interesting - I hadn't seen the update.  The comment for the "dbScript update" is

Quote

Updates default values for M1 in the ElkRP2 database files. For ElkRP2 version 2.0.36 software installed prior to 5/3/2018

So perhaps it just changed some of the settings.  One counterintuitive one that will affect the ISY's ability to talk to the Elk is unchecking the "Access" permission: https://wiki.universal-devices.com/index.php?title=ISY-994i_Series_INSTEON:ELK_Security_Module#Configuring_an_Elk_User_with_an_access_code_to_use_from_the_ISY

[kzboray]

@rccoleman

 

I need to pull some event logs for Michel, but I'm thinking the same thing. The db structure changed with the dbscript patch and it's messing up the ISY's ability to read the right fields.