Every time I login it says "error - no network connection  [[DHCP] state=RENEW]"  Despite the error message, it all seems to work.

apostolakisl,

Usually, there are two error messages one of which is DHCP. Do you get two?

With kind regards,

Michel

19 hours ago, Michel Kohanim said:

apostolakisl,

Usually, there are two error messages one of which is DHCP. Do you get two?

With kind regards,

Michel

I do believe that it shows that exact error twice often.  I just logged in right now 5 times and I got an error every time.  Once I got a single instance of the DHCP error, and 4 times I get "request failed" (the request failed error is one I haven't seen before just now).  Also, it sometimes gets stuck on "starting subscription"  at which point I just have to close it down and start over.  All 5 logins I just did seem to work fine once I closed out the error.  I don't believe I ever log in and don't get an error on this ISY (I have two).  The other ISY I typically login via the local LAN, so I don't have as much experience as to what the portal does for it.

Hi apostolakisl,

Thank you. Can you please send your error log to support@Universal-devices.com?

With kind regards,
Michel