ZManInNY Posted January 5, 2019 Share Posted January 5, 2019 I upgraded both my Macs to Mojave recently and I cannot access my ISY Admin Console anymore. This includes from: - Safari - Firefox - Chrome - old admin.jnlp file - newly downloaded ISY Launcher Through the web browser, it just sits there and doens't launch Java. From the Java files directly, it launches the console and the moment I enter credentials, closes every time. I have ensured I'm on the latest version of Java and cleared my cache. I don't know what else to do. Help! Link to comment
ronvond Posted January 5, 2019 Share Posted January 5, 2019 This may be only a coincidence, but I too had an issue with my admin console shutting down immediately after I logged in. This happened repeatedly. I’ve made no changes to my system, other than taking down my outside Christmas lights which were controlled via a GE ZW4201 smart switch. I simply unplugged the smart switch and put it in the box for next year. No other changes were made. I dug the switch out of its storage box, plugged it back in to an outlet, and logged into ISY with no issues. From there I located the smart switch, disabled same, and put it back in storage. Can’t explain why that happened, but everything is now back to normal. Link to comment
ZManInNY Posted January 6, 2019 Author Share Posted January 6, 2019 Somehow without changing a single thing, I managed to get in. Now I've tried 3 different versions of firmware (5.0.2, 5.0.9, 5.0.14) and all 3 give the error "Upgrade Failed :Failed uploading file (reported written size is invalid)". Again, I'm on a Mac. No firewall. Never had to before, but disabled AV. Using https. Rebooted ISY multiple times. This shoudn't be this difficult. Anyone have any ideas? Are we ever going to get a non-Java console? Link to comment
ZManInNY Posted January 9, 2019 Author Share Posted January 9, 2019 Can anyone please respond? Link to comment
asbril Posted January 9, 2019 Share Posted January 9, 2019 I use both Windows 10 and a Mac computers. My Mac is Mojave and I have no problems opening the Administrative Console with the new ISY Launcher. As you probably have already tried to launch ISY with Firewall/Virus program OFF, I have unfortunately no idea what your issue might be. Link to comment
ZManInNY Posted January 9, 2019 Author Share Posted January 9, 2019 As mentioned in my second post, I was finally able to get in. My issue now is that I cannot apply the firmware. Link to comment
Bumbershoot Posted January 9, 2019 Share Posted January 9, 2019 For information, here is the file size of the downloaded 5.0.14 firmware zip file on my Mac: 6,544,325 bytes Don't unzip the file prior to installing it, or you'll get that same error. Otherwise, a search of the forums for this: "Upgrade Failed :Failed uploading file (reported written size is invalid)" generally seems to indicate that you may have some sort of firewall/AV/network issue. Others before you who have gotten this error submitted a support ticket, and that may be a good option here: support@universal-devices.com Link to comment
Michel Kohanim Posted January 9, 2019 Share Posted January 9, 2019 @ZManInNY, Please submit a ticket. With kind regards, Michel Link to comment
icerabbit Posted April 25, 2019 Share Posted April 25, 2019 It seems I have been ISY purgatory for a long time, every time I try something Java is blocked. I recall the launcher working last year, but then I my systems are now running OSX mojave and the launcher does not work any more. Java proposed I get version 8 211 ... latest they have ... nothing. Read an article somewhere that v 12 SE is compatible with mojave ... nothing. Switched to an up to date windows 10 computer with Firefox ... nothing. How does on get the console these days? Link to comment
asbril Posted April 25, 2019 Share Posted April 25, 2019 I am a member of the same club, and have had Administrative Console issues on both my Mac Mojave and on my Windows 10. The issues with Windows 10 were resolved by increasing the Java memory and (to my regret) I don't remember how I resolved my Mac issues. Link to comment
Bumbershoot Posted April 25, 2019 Share Posted April 25, 2019 59 minutes ago, icerabbit said: I recall the launcher working last year, but then I my systems are now running OSX mojave and the launcher does not work any more. I've been running it on Mojave, including several beta versions, and the AC runs just fine. In the Java Control Panel, Security tab, you might add your ISY's IP address to the "Exception Site List". I'm not sure that will help, but I've got mine in the list and I'm having no problems. Link to comment
icerabbit Posted April 25, 2019 Share Posted April 25, 2019 " In the Java Control Panel, Security tab, you might add your ISY's IP address to the "Exception Site List". I'm not sure that will help, but I've got mine in the list and I'm having no problems. " Good to hear it can actually work, my system is not there yet ... I cannot even get to the Java Control Panel. When I go into Preferences, click Java, click " Reopen the java control panel " I get a popup on the right hand side " Java File Protection " " Launch of Java Control Panel has been blocked " Only option is close. I have not found a way to bypass or resolve that. Tried to see what java had to say, did the google thing, ... I have spent a considerable amount troubleshooting and searching online, at times when I have tried to get into the console, each time given up ... hence me finally coming here. (as I do need to do some housekeeping and troubleshoot why my water heaters are running in the daytime (when we have triple the electric cost) Link to comment
icerabbit Posted August 25, 2019 Share Posted August 25, 2019 Trying once again to do a few things with my insteon setup. Downloaded the latest Java RE 8 221 Installed Still nothing. Cannot open Java Control panel. Always blocked prompt on the right hand side of display. Link to comment
BamBamF16 Posted August 25, 2019 Share Posted August 25, 2019 Make sure in security settings you allow it to open. I believe there are 3 levels. Make sure it is not on the highest level. Then if it won't open go back to the security panel and select open anyways. The next time you attempt it should open. Link to comment
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