Error when installing the ISY launcher

[Canz]

I am running into a problem when installing the ISY launcher. I previously had it installed on a previous version of Java, however i updated my Java and am attempting to reinstalling it and have run out of Ideas. I am currently running Java version 8 update 201 and have cleared all of the Java cache. 

I get the same message when i attempt to run the "Install Admin Console" from the ISY it self, or the "ISY Launcher" from the wiki. 

Java begins to install the application and then errors out for "Application blocked for Security" "Failed to validate certificate, The application will not be executed"

I have attempted to add the site to the exception site list however I am still getting the error. 

Thanks 

[Michel Kohanim]

@Canz,

Please remove all the certificates (click on Manage Certificate) and then click on Restore Security Prompts. Once that's done, clear your Java cache and make sure you use https://isy.universal-devices.com/start.jnlp.

With kind regards,
Michel

[Canz]

Ok, Thanks. It looks like my issue is profile related. I attempted to click on Manage Certificates and got an error and I got  a odd password popup when I attempted to Restore Security Prompts (not sure why I am the Admin). Not sure why or how to repair but it worked fine on a different user profile. 

Thanks for you help. 

Matt 

[Michel Kohanim]

Hi @Canz,

I have never seen anything like this. Can you please uninstall Java and reinstall?

With kind regards,
Michel

[Canz]

sorry for the delay, i was able to uninstall and reinstall java over the weekend, and had the same results, with the password window and all. 

Thanks, 

Matt 

[Michel Kohanim]

Hi @Canz,

Do any of your other applications use Java? If not, you might want to search for a file called cacerts and then delete it.

With kind regards,
Michel