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ISY Portal won't run in IE 11


larryllix

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Posted

I am not sure how long this has been happening as I typically would run ISY Portal on RPi Chromium or my Mobile Samsung browser.

If I sign onto ISY Portal and select ISY Web Access in the pulldown menu, any further screens, like Variables, Programs, etc., load in a new window, which cannot be expanded to full window, and scroll bars are missing. I cannot scroll the variable, program, etc.  list down using the mouse control. The scroll bar appears shortly and then disappears again so that no access to lower items on any page are accessible.

However, if I go to ISY Web Access  immediately from the ISY Portal security login page, the ISY Web Access window loads in the same window page and all mouse operations still function as before. This gives full access to variable, programs and elements on whatever page is selected to view.

Posted
43 minutes ago, Michel Kohanim said:

Hi @larryllix,

Can you please send us a screenshot to support@universal-devices.com? I vaguely remember that I had this issue and had to clear all the browser cache before I got it to work. But that was on Edge and not IE.

With kind regards,
Michel

Sent with screen code scripts.

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