smarthome_newbie Posted August 6, 2019 Share Posted August 6, 2019 ISY Finder shows the UUID of my ISY. Polyglot shows connected with version 5.0.15. I have the ISY portal, but it's not showing up under node server. Also, when I try to add a node server from the store, I get a message that says ISY is not connected to Polyglot. ISY Portal shows the correct UUID of my ISY. Thanks for the help! Below is from the Polyglot log. 2019-8-7 00:34:09 - error: ISY: connection failed. Retrying... Error: ESOCKETTIMEDOUT 2019-8-7 00:34:14 - error: ISY: connection exceeded max re-tries. Aborting. Error: ESOCKETTIMEDOUT 2019-8-7 00:34:14 - error: Get Version HTTP Error: RequestError: Error: ESOCKETTIMEDOUT 2019-8-7 00:34:15 - error: ISY: Failed to get version. Link to comment
smarthome_newbie Posted August 8, 2019 Author Share Posted August 8, 2019 I still haven't figured this out. Any help is appreciated! Link to comment
simplextech Posted August 8, 2019 Share Posted August 8, 2019 1. You have an ISY now right? 2. Did you subscribe/Install ISY Portal? Link to comment
lilyoyo1 Posted August 8, 2019 Share Posted August 8, 2019 2 hours ago, smarthome_newbie said: I still haven't figured this out. Any help is appreciated! You're better off waiting for Polisy to come out. I get that you don't want to wait, however, if you're having this much problems now, managing your system will not get any easier. Using polisy will give you a plug and play system along with the full backing of UDI's technical support. Forum members will also be better able to assist by having a common place to troubleshoot vs trying to figure out where you're at and what was done improperly. Link to comment
larryllix Posted August 8, 2019 Share Posted August 8, 2019 I thought you reported you has PolyGlot working OK. Did something change or did you post too early? ? Link to comment
smarthome_newbie Posted August 8, 2019 Author Share Posted August 8, 2019 11 hours ago, lilyoyo1 said: You're better off waiting for Polisy to come out. I get that you don't want to wait, however, if you're having this much problems now, managing your system will not get any easier. Using polisy will give you a plug and play system along with the full backing of UDI's technical support. Forum members will also be better able to assist by having a common place to troubleshoot vs trying to figure out where you're at and what was done improperly. 12 hours ago, simplextech said: 1. You have an ISY now right? 2. Did you subscribe/Install ISY Portal? I have isy and subscribed to the portal. I’m having the exact same issue as btreinders. Please see the post below. Thanks! Link to comment
smarthome_newbie Posted August 8, 2019 Author Share Posted August 8, 2019 19 hours ago, simplextech said: 1. You have an ISY now right? 2. Did you subscribe/Install ISY Portal? Yes and yes. I was able to install a node using Polyglot. Still can't add through Polyglot on Rpi. The ISY Portal nodeserver is not showing up. Isn't it supposed to? I think it may be best for me to wait for Polisy and get by with Polyglot cloud until then. I kinda just want to figure this out though. Link to comment
larryllix Posted August 9, 2019 Share Posted August 9, 2019 3 hours ago, smarthome_newbie said: Yes and yes. I was able to install a node using Polyglot. Still can't add through Polyglot on Rpi. The ISY Portal nodeserver is not showing up. Isn't it supposed to? I think it may be best for me to wait for Polisy and get by with Polyglot cloud until then. I kinda just want to figure this out though. I had to power cycle my ISY after installing Polyglot at some point to get nodes to show up. Link to comment
simplextech Posted August 9, 2019 Share Posted August 9, 2019 Something to note that 99% of the time you must restart the Admin Console for nodes to display properly. Link to comment
smarthome_newbie Posted August 9, 2019 Author Share Posted August 9, 2019 Should I be seeing a node sever for the ISY Portal? Link to comment
simplextech Posted August 9, 2019 Share Posted August 9, 2019 3 minutes ago, smarthome_newbie said: Should I be seeing a node sever for the ISY Portal? If you installed it from your Portal account. Have you logged into the ISY Portal and configured the portal node server? ISY Portal -> Select Tool -> Node Server -> Configuration Link to comment
smarthome_newbie Posted August 9, 2019 Author Share Posted August 9, 2019 20 hours ago, simplextech said: If you installed it from your Portal account. Have you logged into the ISY Portal and configured the portal node server? ISY Portal -> Select Tool -> Node Server -> Configuration Michel told me it's because it is not a node server and that ISY Porter facilities communications with node servers. I had not configured the node server in ISY Portal. After doing that it shows up, but says "unmanaged." I did enter username and PW for ISY Portal in the admin console. Why is Mitchel saying it shouldn't show up, or am I misunderstanding? And why does it say "unmanaged?" Thanks you. Link to comment
dbuss Posted August 9, 2019 Share Posted August 9, 2019 49 minutes ago, smarthome_newbie said: Michel told me it's because it is not a node server and that ISY Porter facilities communications with node servers. I had not configured the node server in ISY Portal. After doing that it shows up, but says "unmanaged." I did enter username and PW for ISY Portal in the admin console. Why is Mitchel saying it shouldn't show up, or am I misunderstanding? And why does it say "unmanaged?" Thanks you. Unmanaged is the correct "Current Status" for your ISY. Link to comment
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