Insteon Thermostat unresponsive thru ISY-Alexa Integration

[lgilsenberg]

I have an Insteon 2441TH Thermostat that is currently connected to ISY-994i v4.6.2.

I am able to get the current temperature, as well as raise or lower the temperature.  

I have the ISY connected to Amazon Alexa and my lights, scenes and motion detectors work great.  

Alexa says the Thermostat is unresponsive in the Alexa app.

I'm not sure what to do.  Thank you in advance for any suggestions.

[larryllix]

Insteon thermostat only send their information when the temperature changes by more than about 2-3 degrees F. I don't know how any software can tell it is unresponsive.

Try putting a warm hair dryer on the stat for about 30 seconds to force an update,

Edited October 5, 2019 by larryllix

[lgilsenberg]

I tried warming it with a hairdryer, no change.  I am not even able to adjust the temperature with Alexa.  Does anybody have any suggestions?  

[larryllix]

Is ISY not updating or just your Alexa app?

[lgilsenberg]

isy is updating and I am able to control the thermostat from the ISY.  Alexa claims it is unresponsive.  Alexa will not read the temperature or adjust the temperature.  I am using the ISY portal connectivity to connect Alexa to the insteon thermostat via ISY

[TomL]

I have 7 Insteon Tstats 2 of them the wireless version,  I have never had any  difificulty with them reporting through alexa other than the occassional, "this device is not respondng please check its hub and network connection", but I get that from time to time on any device.  I would try changing the spoken in the ISY portal Alexa section, check to make sure it is registered as a Tstat and see if it makes a difference.

[lgilsenberg]

I deleted the thermostat from Alexa, changed the spoken part in the isy portal, re-added the device and presto, it’s all working. Thank you for the guidance.


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