I just replaced an ISY 99i that was defective with a new ISY99i. I backed up the old ISY 99i just before disconnecting it. I then installed the new ISY 99i. When I did the "Restore ISY" all the devices and scenes came over to the new ISY 99i but the programs did not.

 

How do I get the programs from my old ISY99i to restore on the new ISY 99i? Aren't the programs part of the files backed-up?

 

Thanks,

 

Bud

Hi Bud -

 

Yes, they should be part of the backup. It sounds like your new ISY might be in Safe Mode (no PLM detected on bootup).

 

In the Admin Console please click on TOOLS, DIAGNOSTICS, PLM INFO/STATUS and let us know the results.

 

Thanks!

Hi Bud,

 

I do apologize for the inconvenience. Would you be kind enough to upgrade to 2.7.6 and then use:

http://www.universal-devices.com/99i/2.7.6/admin.jnlp

 

This will repair most of the MAC issues.

 

Here's the link to 2.7.6:

http://forum.universal-devices.com/viewtopic.php?t=3007

 

With kind regards,

Michel