Steve Lairson Posted December 26, 2019 Posted December 26, 2019 Just hooked up the Polisy Pro and on boot, it is just stuck in a two beep loop. Been 10-15 minutes. I have tried holding down the reset button on the front with a paperclip for as long as 20 seconds, and I have power cycled it a few times. Still just beeps... any suggestions would be great, or how to I RMA this unit if I got a lemon?
Jim_Henault Posted December 26, 2019 Posted December 26, 2019 Same issue here... I just submitted a trouble ticket.Sent from my SM-N960U using Tapatalk
Steve Lairson Posted December 26, 2019 Author Posted December 26, 2019 They will direct you to putty in and run some commands.https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Polisy_Keeps_Beeping This did not correct it for me, but it did get me the updates applied. I have a ticket open as well. Will update here if I get it resolved.
Michel Kohanim Posted December 27, 2019 Posted December 27, 2019 @Steve Lairson, We don't have a ticket from you. Can you please send an email and/or resubmit your ticket? With kind regards, Michel
Jim_Henault Posted December 27, 2019 Posted December 27, 2019 Up and running...Thanks Micheal for the great support!Sent from my SM-N960U using Tapatalk
Steve Lairson Posted December 27, 2019 Author Posted December 27, 2019 @Michel Kohanim - My issue was resolved. Ticket #5247
Dean Posted May 18, 2020 Posted May 18, 2020 On 12/27/2019 at 11:58 AM, Michel Kohanim said: @Steve Lairson, We don't have a ticket from you. Can you please send an email and/or resubmit your ticket? With kind regards, Michel Michael, I just posted in another thread, but I’m having problems getting it up and running now that I’ve upgraded to 5.
Michel Kohanim Posted May 19, 2020 Posted May 19, 2020 @Dean, Please contact support. With kind regards, Michel
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