magellan360 Posted February 5, 2020 Posted February 5, 2020 I am trying to reset my Polisy. I pushed in the button on the front but nothing happens. I am doing this because I can't get it to take its password. Thanks, David
larryllix Posted February 5, 2020 Posted February 5, 2020 (edited) 2 minutes ago, magellan360 said: I am trying to reset my Polisy. I pushed in the button on the front but nothing happens. I am doing this because I can't get it to take its password. Thanks, David Try admin/admin. It may have been reset. Edited February 5, 2020 by larryllix
magellan360 Posted February 6, 2020 Author Posted February 6, 2020 I tried that, and just to be sure I tried it again just now. It is kind of strange, once I got it set up it never asked me for my password and then after a week or so, out of the blue, it asked for the password, I typed it in, and it said that it was wrong. Figuring that I made a mistake I tried everything I could think of and then figured I would just reset it and start over since I hadn't done that much with it anyway. So I pushed the button and nothing happened (I was expecting something similar to the original startup process). Tried it a couple more times and still nothing. I don't want to push it too hard.
Michel Kohanim Posted February 7, 2020 Posted February 7, 2020 @magellan, Please contact support and we'd be delighted to help you out. With kind regards, Michel
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