Hi all,

Is there a way to check the status of the PolyGlotCloud service?  I seem to be unable to login.  I get to the login page, press the Login button, enter my credentials and get returned to the PGC page, but the screen overlay just sits there spinning "Loading.....".  It never gets to the Dashboard.  I am able to log into the my.isy.io portal and login successfully, so I'm pretty sure my credentials are valid.

Is there a way to check on the status of the PGC?  is there an issue with it right now?  (05:57 UTC, April 5, 2020)

thanks!

 

Joel

9 hours ago, jbrooks said:

Hi all,

Is there a way to check the status of the PolyGlotCloud service?  I seem to be unable to login.  I get to the login page, press the Login button, enter my credentials and get returned to the PGC page, but the screen overlay just sits there spinning "Loading.....".  It never gets to the Dashboard.  I am able to log into the my.isy.io portal and login successfully, so I'm pretty sure my credentials are valid.

Is there a way to check on the status of the PGC?  is there an issue with it right now?  (05:57 UTC, April 5, 2020)

thanks!

Joel

As of approximately 16:00 UTC, April 5, 2020, I am able to login to https://polyglot.isy.io/dashboard

I got many alerts last night from ecobee bouncing up and down. Had to reauthorize ecobee and Ring this morning to get them back online.

@TexMike et Al,

The sincere apologies. PGC was upgraded last night and I do very much apologize for not letting everyone know.

With kind regards,
Michel

Thanks, good to know what was going on.