Teken Posted April 9, 2020 Posted April 9, 2020 1 hour ago, smokegrub said: Dropping that email account. Login to the Portal -> Users Tab -> Select the red (X) Delete email account. Select Add User and insure its set as the Admin. It goes without saying make sure your new email address is active and receiving mail before you even attempt to delete the older email account.
smokegrub Posted April 10, 2020 Author Posted April 10, 2020 I did precisely what I feared. In attempting to do this I somehow messed up and now I can't access my account.Canyou offer further help or shall I submit a ticket?
smokegrub Posted April 10, 2020 Author Posted April 10, 2020 Now Alexa does not work and I am in trouble with the wife! All I wanted to do was change my email account!!!!
Teken Posted April 10, 2020 Posted April 10, 2020 I did precisely what I feared. In attempting to do this I somehow messed up and now I can't access my account.Canyou offer further help or shall I submit a ticket? What action steps did you complete?1. Did you add the new email and assign it with Admin access rights? Did you confirm the email account you created prior is active and does receive inbound mail?Sent from my iPhone using Tapatalk
smokegrub Posted April 10, 2020 Author Posted April 10, 2020 Sorry for the bother. I got it fixed. Wife is happy again and my blood pressure has decreased.
Teken Posted April 10, 2020 Posted April 10, 2020 Sorry for the bother. I got it fixed. Wife is happy again and my blood pressure has decreased. Sent from my iPhone using Tapatalk
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