Error Approving ISY Service

[Anand Prakash]

Hi,

I recently purchased a UD ISY994 gateway and I'm setting up the ISY portal. I'm able to use the java app to login to the admin console (it is kind of flaky, I have to disconnect and reconnect my WI-Fi every time i quit the app to re-discover my gateway).

The firmware version is 5.0.15.

Anyway, I followed the instructions mentioned here and I can see a request under "Requested Services", but when I click Approve I get a Bad Request response (check attached screenshot). I'm unsure why this is happening. Does anyone have any suggestions?

Thanks

Anand

[Michel Kohanim]

Hi Anand,

Please submit a ticket (support@Universal-devices.com) and we'll help you with it.

With kind regards,
Michel