Aeotec Doorbell 5

[SteveT]

Hi all-

I have been experiencing some annoying behavior with the Aeotec Doorbell 5 for a while now, where the alerts are randomly repeating / stuttering.  I have recorded my own alerts - using Siri voice recordings - eg "Someone is at the front door", but when I play during an alert, it starts speaking, and stutters.   "Someone, Someone, someone is at the front front door".

I have the configuration cfg parameter set to play 1x, and am simply setting parameter 6 to the recording #.   I have added delays, made sure the program is running only 1x, etc.

Any ideas?

[Techman]

2 hours ago, SteveT said:

Hi all-

I have been experiencing some annoying behavior with the Aeotec Doorbell 5 for a while now, where the alerts are randomly repeating / stuttering.  I have recorded my own alerts - using Siri voice recordings - eg "Someone is at the front door", but when I play during an alert, it starts speaking, and stutters.   "Someone, Someone, someone is at the front front door".

I have the configuration cfg parameter set to play 1x, and am simply setting parameter 6 to the recording #.   I have added delays, made sure the program is running only 1x, etc.

Any ideas?

Take a look at the Aeotec support site. If you can't find a solution then submit a support ticket. They're quick to respond and most helpful

 Support:    https://aeotec.freshdesk.com/support/home

   

 

 

[SteveT]

No response from the company, i just submitted another request.

So i will put it out there for others, anyone else using the doorbell gen 5, or i am open to other devices / procedures to get voice alerts?  I am an Insteon, Z-Wave user. 

I did some searching on how to use Google devices, but was not able to find anything.

Thank you!

 

[Bumbershoot]

11 hours ago, SteveT said:

i am open to other devices / procedures to get voice alerts?

I'm doing this in a couple of different ways, but sadly, not using either Z-Wave or Insteon.  The triggers I use are either geofences, cameras, motion detectors or a doorbell. 

You can do what you want with an Alexa routine and an Echo speaker, but it has a cloud component (although it works quite reliably in my environment, it might be subject to lag).  My current fascination is to make announcements over my Sonos speakers using my ISY and a nodeserver.  I've never used Google Home for this purpose, but I'd bet there's TTS functionality in that device as well. 

It is certainly doable.  The cheapest way I know of is to use an Echo Dot.

[SteveT]

Quote

You can do what you want with an Alexa routine and an Echo speaker, but it has a cloud component (although it works quite reliably in my environment, it might be subject to lag).  My current fascination is to make announcements over my Sonos speakers using my ISY and a nodeserver.  I've never used Google Home for this purpose, but I'd bet there's TTS functionality in that device as well. 

It is certainly doable.  The cheapest way I know of is to use an Echo Dot.

Thanks @Bumbershoot, I agree Alexa is probably the easiest, google seems to be a dead-end unless i use a github relay server (I may try this - need to backup my RPI first!) unfortunately, stinks it cannot be done natively in Z-Wave!  Aeon device is great in theory, and did work pre 5.0.11 well.

Thank you-

Steve

[SteveT]

Here was the response from Aeotec technical support - it looks like the param 80 =2 seems to have done the trick , although not sure why.

>> QUOTE:

Try moving the Doorbell Gen5 closer to your hub to see if that completely resolves that issue.

 

Make sure that Parameter 80 [1 byte] = 2

You can also try lowering the repetitions to just once by setting:

Parameter 2 [1 byte] = 1 (this is defaulted to 2 typically)

[SteveT]

I may have spoken too soon, got the stuttering back!

Here is the response from Aeotec, maybe a timing issue on the Z-Wave commands being sent / retries?  I added a delay between sending the 80 command, and the voice prompt..  Maybe its getting them too close .. Trying, and will revert!

>>  " Tech response:

This has Doorbell Gen5 forward an update to your ISY994i saying that it is currently playing and when it stops playing. This likely acts as a confirmation keeping your ISY from sending a second command in response.

Typically Z-Wave commands are send again (up to 2-3 times) if a acknowledge has not been sent, while i suspect this is the case, the instant status update helps keep this from happening. "

 

Thoughts @Michael K ?

[lilyoyo1]

2 hours ago, SteveT said:

I may have spoken too soon, got the stuttering back!

Here is the response from Aeotec, maybe a timing issue on the Z-Wave commands being sent / retries?  I added a delay between sending the 80 command, and the voice prompt..  Maybe its getting them too close .. Trying, and will revert!

>>  " Tech response:

This has Doorbell Gen5 forward an update to your ISY994i saying that it is currently playing and when it stops playing. This likely acts as a confirmation keeping your ISY from sending a second command in response.

 

Typically Z-Wave commands are send again (up to 2-3 times) if a acknowledge has not been sent, while i suspect this is the case, the instant status update helps keep this from happening. "

 

Thoughts @Michael K ?

That's not how you get their attention. If you want sorry from Udi you need to submit a ticket through their support page

[Michel Kohanim]

@SteveT,

As @lilyoyo1 suggested, please submit a ticket.

With kind regards,
Michel