Isy 994i version 5.2, zwave 21100

Built an addition with new sub panel all ge zwave switches and outlets not being found. Tried excluding, resetting, placing an extender in an outlet in the room. Used an add on switch for the 3 way switch and it only stays on when you hold it down. I also tried rebooting isy. I also need to add that I just changed out the zwave dongle with the 500 and all other zwave switches and outlets work. There are approx 20 in the house.I would appreciate any help.

Thank you

 

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14 minutes ago, n8ur9irl said:

 

Isy 994i version 5.2, zwave 21100

Built an addition with new sub panel all ge zwave switches and outlets not being found. Tried excluding, resetting, placing an extender in an outlet in the room. Used an add on switch for the 3 way switch and it only stays on when you hold it down. I also tried rebooting isy. I also need to add that I just changed out the zwave dongle with the 500 and all other zwave switches and outlets work. There are approx 20 in the house.I would appreciate any help.

Thank you

 

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How far is your ISY from the devices you are trying to add? You may need to get the ISY closer to your ISY or your ISY closer to the devices you want to add.

Since you have upgraded to the later z-wave board, I think you also need to upgrade the ISY to 5.3.x. IIRC, there were many issues in 5.2 and 5.1.

I have a unit behind my house that has its own sub panel with 6 zwave devices that work without issues.  

 

It's distance that will get you.

house. Guys. So far I tried moving it closer. It didn't work. I'll try upgrading .

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1 hour ago, n8ur9irl said:

house. Guys. So far I tried moving it closer. It didn't work. I'll try upgrading .

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Ge devices work great with the ISY. How close was it to your ISY? Does your firmware and UI match?

9 minutes ago, lilyoyo1 said:

Ge devices work great with the ISY. How close was it to your ISY? Does your firmware and UI match?

Just put in my first Z-wave devices, all GE.  Had trouble getting the ISY to add them until someone suggested connecting them to short extension cord and adding them all to the ISY is close proximity to it before installing them in their final location.  This worked great for me.

Thank you guys, moving them closer didnt seem to help but I upgraded the isy to version 5.30 and it did the trick.
Thank you all very much for the great ideas! Love this site.

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