Proper Way to access Admin console on MacOS

[joefly]

It has been a while that I have touched my ISY, but occasionally want to update parameters, so due to lack of regular use.  What is the best way of connecting to admin console on MacOS. Previously I clicked on the Admin.jnlp but it is very sporadic and mostly just hangs!! at the authentication where I can't enter my id and password as it is mostly just in hang mode, I noticed then my CPU Fan cranks up.  

I read a lot issues with it, but is what I am going through normal on MacOS??  What is your suggestion or simplest procedure to login into the Admin console on MACOS?

 

Also Noticed it behaves differently on Chrome vs Safari, which is the recommended browser to access portal or is it necessary, just direct use of the JAVA?

[dbuss]

You should be using ISY Launcher to access your ISY. Here's information on the ISY Launcher.

 

[joefly]

3 minutes ago, dbuss said:

Here is the procedure for replacing your PLM.

https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:File_Menu#Replace_Modem_.28PLM.29

You should be using ISY Launcher to access your ISY. Here's information on the ISY Launcher.

Can you be more specific, the link specifically points to replacing PLM, I assume you were not referring to that. "ISY Launcher" you be more specific. The pictures at the top of the web page is what I want, yes, I was able to access that using the JAVA about an hour after waiting for a long time for JAVA to respond, but now I can't log back in to make a simple change to my programs..due to the Java launcher hanging!

[dbuss]

Here's the correct link.

 

[joefly]

39 minutes ago, dbuss said:

Here's the correct link.

 

Thanks, that makes sense, I am getting the same results, seems like I was using the same java, but the launcher is only a different interface, but even using the launcher method, I am getting the same hanging and noticed it loads on my CPU.. 

I tried troubleshooting the JAVA even including all the steps of shutting down apps, and widgets that may interfere such as those applets in the accessiblilty and even shutting down all non-apple top menu bar quick access applets.

The only time I was able to get in early is launching it and leaving the computer alone for like 10 min and coming back to it.  I guess I will try that now..I even tried restarting...but given all the discussion on similar issues, it seems pretty obvious we should maybe look to get away from using JAVA. Don't know if that is even possible. But seems like the life of ISY would be limited if it has to be dependent on JAVA especially given MS windows share seems to be dwindling..

[dbuss]

8 minutes ago, joefly said:

Thanks, that makes sense, I am getting the same results, seems like I was using the same java, but the launcher is only a different interface, but even using the launcher method, I am getting the same hanging and noticed it loads on my CPU.. 

I tried troubleshooting the JAVA even including all the steps of shutting down apps, and widgets that may interfere such as those applets in the accessiblilty and even shutting down all non-apple top menu bar quick access applets.

The only time I was able to get in early is launching it and leaving the computer alone for like 10 min and coming back to it.  I guess I will try that now..I even tried restarting...but given all the discussion on similar issues, it seems pretty obvious we should maybe look to get away from using JAVA. Don't know if that is even possible. But seems like the life of ISY would be limited if it has to be dependent on JAVA especially given MS windows share seems to be dwindling..

Have you done this?

-      If the admin console is slow to respond, it is likely you need to increase the amount of memory allocated to the Java runtime (JRE).

-      Open the Java Control Panel, select Java tab, press View button, then add or modify the Runtime Parameter -Xmx to the following:

o   -Xmx512m

-      Press Ok to close the window, then Press Apply to save the changes

[joefly]

57 minutes ago, dbuss said:

Have you done this?

-      If the admin console is slow to respond, it is likely you need to increase the amount of memory allocated to the Java runtime (JRE).

-      Open the Java Control Panel, select Java tab, press View button, then add or modify the Runtime Parameter -Xmx to the following:

o   -Xmx512m

-      Press Ok to close the window, then Press Apply to save the changes

Thank you for helping. But unfortunately, that did not help.  The parameter was originally empty, tried -Xm512m and same thing,  I even tried -Xmx, -Xmx1024m and these caused the java app to crash.  But looking on my activity monitor it is only taking up 300mb of memory and room to spare

 

DOES IT matter that I am on ISY 4.8.0, probably not the latest firmware

Similarly when I pull up the Dashboard, it just hangs with spinning ball. With Admin Console, I get a couple tabs other tab but the active tab its Autheticate ISY but can't enter password due to hang,

[joefly]

does the console message on the Java mean anything..or maybe the cause for the hangup?  Getting stuck on this screen on the authenticate, I am not sure if it is showing correctly, 

[Bumbershoot]

Here's a link to the wiki page that talks about OSX. 

https://wiki.universal-devices.com/index.php?title=Main_Page#MAC_OSX

First, it appears that you're running Big Sur, which means that you should see the very first item on the link:

On Big Sur, Admin Console is no longer a separate Window

    System Preference | General | Prefer Tabs - set it to "in full screen" (not "always")

Otherwise, you might find something helpful in the wiki.

[joefly]

28 minutes ago, Bumbershoot said:

Here's a link to the wiki page that talks about OSX. 

https://wiki.universal-devices.com/index.php?title=Main_Page#MAC_OSX

First, it appears that you're running Big Sur, which means that you should see the very first item on the link:

On Big Sur, Admin Console is no longer a separate Window

    System Preference | General | Prefer Tabs - set it to "in full screen" (not "always")

Otherwise, you might find something helpful in the wiki.

Thank you Bumbershoot, that is it, I for some reason, went through the list but not expecting the first item that you referenced as I assumed that it had nothing to do with the display.  AS they say , never assume..... makes an *** out of me!!

 

Thanks

[MrBill]

19 minutes ago, joefly said:

Thank you Bumbershoot, that is it, I for some reason, went through the list but not expecting the first item that you referenced as I assumed that it had nothing to do with the display.  AS they say , never assume..... makes an *** out of me!!

 

Thanks

If you've resolved your problem be sure to close the loop in other threads where you have queries hanging, so that no on needs to spend time on a resolved issue.  Here is one: