Red Posted April 29, 2021 Share Posted April 29, 2021 Hi all — I logged into my Polisy two days ago to update packages (which I occasionally do when I’m pushing security updates to other random IOT devices). It pulled down four packages that were available and seemingly installed fine. I then reboot the Polisy just for good measure and although the Polisy itself is back online and fine, the Polygot server is not coming up. I’ve reboot the Polisy a few more times and no dice. It remains in a disconnected status. Any thoughts short of a factory reset? Thanks!!! Link to comment Share on other sites More sharing options...
larryllix Posted April 29, 2021 Share Posted April 29, 2021 Did you do a power cycle? I find many warm reboots on devices don't seem to do it properly for me anymore. Link to comment Share on other sites More sharing options...
gviliunas Posted April 29, 2021 Share Posted April 29, 2021 A few days ago, I remember Michel warning not to upgrade until further notice. They were having a problem moving to OS ver. 13 You may want to submit a ticket. Link to comment Share on other sites More sharing options...
MrBill Posted April 29, 2021 Share Posted April 29, 2021 I agree, open a ticket with support@universal-devices.com Link to comment Share on other sites More sharing options...
Whitehambone Posted April 29, 2021 Share Posted April 29, 2021 Here is @Michel Kohanim post that @gviliunas was referring: Link to comment Share on other sites More sharing options...
Red Posted April 29, 2021 Author Share Posted April 29, 2021 Will do — thanks guys! Always appreciate the advice on these forums. Link to comment Share on other sites More sharing options...
apostolakisl Posted May 28, 2021 Share Posted May 28, 2021 I have the same issue. How is this resolved? Link to comment Share on other sites More sharing options...
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