Jump to content
View in the app

A better way to browse. Learn more.
Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Polisy disconnected from server

Red
in Geek Batch

Featured Replies

Posted

Hi all —

I logged into my Polisy two days ago to update packages (which I occasionally do when I’m pushing security updates to other random IOT devices).  It pulled down four packages that were available and seemingly installed fine.  I then reboot the Polisy just for good measure and although the Polisy itself is back online and fine, the Polygot server is not coming up.  I’ve reboot the Polisy a few more times and no dice.  It remains in a disconnected status.  Any thoughts short of a factory reset?  Thanks!!!

Did you do a power cycle? I find many warm reboots on devices don't seem to do it properly for me anymore.

A few days ago, I remember Michel warning not to upgrade until further notice. They were having a problem moving to OS ver. 13

You may want to submit a ticket.

I agree, open a ticket with support@universal-devices.com

  • Author

Will do — thanks guys!  Always appreciate the advice on these forums.  

    • Like 1
    • 4 weeks later...

    I have the same issue.  How is this resolved?

    Guest
    This topic is now closed to further replies.
    https://forum.universal-devices.com/topic/32525-polisy-disconnected-from-server/
    Go to topic listing

    Configure browser push notifications
    Chrome (Android)
    1. Tap the lock icon next to the address bar.
    2. Tap Permissions → Notifications.
    3. Adjust your preference.
    Chrome (Desktop)
    1. Click the padlock icon in the address bar.
    2. Select Site settings.
    3. Find Notifications and adjust your preference.