cinbergs Posted August 23, 2021 Posted August 23, 2021 I just installed two Yale locks with Z-wave Plus (model YRL226 ZW2 OBP). The locks connected fine and work great, with two Jasco modules as repeaters. The locks respond properly to requests to lock and unlock and they change their status appropriately. The issue is this: When I initiate a Query on the locks the ISY always reports "unlocked" whether the lock is actually locked or unlocked. If I hit the lock or unlock button, the lock responds and then reports the correct status. I've tried different settings in the Z-wave options, but I haven't yet found the solution to the issue of "unlocked" status always being reported when I use "Query". Has anybody else experienced this issue? Solutions? Thanks!
lilyoyo1 Posted August 23, 2021 Posted August 23, 2021 13 minutes ago, cinbergs said: I just installed two Yale locks with Z-wave Plus (model YRL226 ZW2 OBP). The locks connected fine and work great, with two Jasco modules as repeaters. The locks respond properly to requests to lock and unlock and they change their status appropriately. The issue is this: When I initiate a Query on the locks the ISY always reports "unlocked" whether the lock is actually locked or unlocked. If I hit the lock or unlock button, the lock responds and then reports the correct status. I've tried different settings in the Z-wave options, but I haven't yet found the solution to the issue of "unlocked" status always being reported when I use "Query". Has anybody else experienced this issue? Solutions? Thanks! Firmware and UI of your isy?
n_sievers Posted October 29, 2021 Posted October 29, 2021 I am having the same issue with my Yale lock. Whenever my 3am query executes, the lock updates to "unlocked" when it is actually "locked". This occurs every night without fail. Firmware and UI are a match at 5.3.0
Michel Kohanim Posted November 2, 2021 Posted November 2, 2021 @n_sievers, Please upgrade to 5.3.4. With kind regards, Michel
n_sievers Posted November 4, 2021 Posted November 4, 2021 Thanks Michel, I have done that and will keep an eye on it to see if that has resolved.
n_sievers Posted November 5, 2021 Posted November 5, 2021 I have just confirmed that unfortunately the issue with the Yale lock status is still present following the update to 5.3.4
Michel Kohanim Posted November 5, 2021 Posted November 5, 2021 @n_sievers, Did you upgrade through the portal or manually using the firmware.zip file? With kind regards, Michel
n_sievers Posted November 6, 2021 Posted November 6, 2021 I updated manually with the firmware zip file
Recommended Posts