From Insteon Hub to ISY on Polisy

[FloridaGary]

For the last 8 of 10 years using all Insteon devices, my controller has been the Hub and Hub II. This device made it easy to set up your home automation, but with many limitations. I have known about the ISY software for most of my 10 years experience, but was hesitant due to the learning curve so many have commented on in other forums and repeated on this one. Well, Insteon didn't give us a choice last month when they shut down their server without notice. Fortunately, within a few hours of seeing the solid red light on my Hub, I knew something was wrong and started searching online. I came across this forum confirming what we now know. Fortunately, a forum member (don't remember who) made a reference to ISY on Polisy and if we had an Insteon PLM, plug-in or USB (selling on eBay) that it will work with the Polisy controller. Knowing that Insteon devices were difficult to get for the past year, I saw that this very popular seller of the USB PLM had 10 left. I quickly purchased well before deciding on the Polisy controller, which I eventually purchased. Everything I read about Universal Devices and CEO, Michel Kohanim was extremely positive. Once the Polisy arrived, I had a question before setting up the device and much to my surprise, Michel answered my questions. I was expecting someone from tech support. So, setup was easy and went smoothly. Since the Hub was still controlling everything, I started with devices that are not used daily to get some practice and to make sure all worked before the "great migration" as I like to call it. Every time I had a question, Michel would respond to the point that I was afraid I was taking him away from more important parts of his business in addition to other customers who may need him more than I do. What I have come to learn is that Michel sees any request as important and cares that all of us are up and running smoothly. For that, I can not thank him enough. He has made the process of switching from the Hub to ISY on Polisy controller a painless one. I also have to thank the many on this forum for their advice, suggestions and support throughout this setup process. They are true ambassadors of UDI and Home Automation.