nojstevens Posted February 28, 2010 Share Posted February 28, 2010 Hello, I have the latest beta installed (2.7.12) on a ISY99i - I have done a factory reset - the ISY is as factory apart from I have set a static IP. I can logon to the ISY and it says ready. If I go to 'Start Linking' the linking dialog appears for about 2 seconds then disappears. I've factory reset my PLM and checked my cables. Not sure what to try next... Jon Link to comment Share on other sites More sharing options...
Michel Kohanim Posted March 1, 2010 Share Posted March 1, 2010 Hi Jon, Would you be kind enough to go to Tools | Diagnostics | Show PLM Status/Info and let me know what you see? If you see disconnected, please try a different cable between the PLM and Port A. If that does not work, then it's a defective PLM. If it does not show disconnected, then - again - please try a different cable between the PLM and port A. If that does not work, try adding a device using Add New INSTEON Device. If that fails, then you have a defective PLM. With kind regards, Michel Hello, I have the latest beta installed (2.7.12) on a ISY99i - I have done a factory reset - the ISY is as factory apart from I have set a static IP. I can logon to the ISY and it says ready. If I go to 'Start Linking' the linking dialog appears for about 2 seconds then disappears. I've factory reset my PLM and checked my cables. Not sure what to try next... Jon Link to comment Share on other sites More sharing options...
nojstevens Posted March 1, 2010 Author Share Posted March 1, 2010 Hi Michael, Thanks for your prompt reply. I tried what you said. Looks like I have a dead PLM. I see there is a dual band PLM available now - should I get that or stick with the original? Jon Link to comment Share on other sites More sharing options...
Michel Kohanim Posted March 1, 2010 Share Posted March 1, 2010 Hi Jon, I do not think you can purchase 2412s independently anymore. 2413S has been tested and as long as you do not have thermostat dongle V1 it should work. This said, however, you do need a power supply: 5-30v, 300 mA (min), and center positive. You can purchase a power supply from us directly but when adding shipping costs it becomes a little more expensive than if you get one from Radio Shack or Frys. With kind regards, Michel Link to comment Share on other sites More sharing options...
nojstevens Posted March 1, 2010 Author Share Posted March 1, 2010 It does look like Smarthome have the original PLM. If you were buying now would you go with the original or the dual band? Jon Link to comment Share on other sites More sharing options...
Michel Kohanim Posted March 1, 2010 Share Posted March 1, 2010 Hi Jon, I would go withe the original. With kind regards, Michel Link to comment Share on other sites More sharing options...
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