Can't get UDI icon after running "start"

[br928s4]

Running Win 10 and a fresh download of Java (8  V351). When I run start.jnlp nothing seems to happen and no icon is on my desktop. Any ideas? I have a new eisy and an older 994i I would like to get running in a new house.

[GJ Software Products]

Are you looking for an icon for start.jnlp on the desktop?  You may just need to create a shortcut on the desktop from wherever the file installed.  Look in Downloads.  Right click & choose Send To/Desktop (Create Shortcut)

[Geddy]

@br928s4 Did you happen to have ISY Launcher installed on the computer previously? You may need to clear java cache even though you say it's a fresh download of Java. I ran into this issue ages ago after a simple Java update the icon went away and never added when running start.jnlp. 

Clear java cache (make sure all three boxes are checked). Then try running start.jnlp again. That should add the UD IoX Launcher icon (ISY Launcher has been renamed IoX Launcher).

     

 

[MrBill]

25 minutes ago, GJ Software Products said:

Are you looking for an icon for start.jnlp on the desktop?  You may just need to create a shortcut on the desktop from wherever the file installed.  Look in Downloads.  Right click & choose Send To/Desktop (Create Shortcut)

That might work but it's a band-aid, and not the correct solution. 

the first time start.jnlp run it should install an icon on the desktop that calls javaws the properties of the icon should look something like:

"C:\Program Files\Java\jre1.8.0_351\bin\javaws.exe" -localfile -J-Djnlp.application.href=https://isy.universal-devices.com/launcher/isy.jnlp "C:\Users\bill\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\14\7f87040e-61f20201"

[br928s4]

40 minutes ago, MrBill said:

That might work but it's a band-aid, and not the correct solution. 

the first time start.jnlp run it should install an icon on the desktop that calls javaws the properties of the icon should look something like:

"C:\Program Files\Java\jre1.8.0_351\bin\javaws.exe" -localfile -J-Djnlp.application.href=https://isy.universal-devices.com/launcher/isy.jnlp "C:\Users\bill\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\14\7f87040e-61f20201"

I cleared cache again, and ran start again. Same result....no icon. No launcher!

[MrBill]

17 minutes ago, br928s4 said:

I cleared cache again, and ran start again. Same result....no icon. No launcher!

when you clear the cache are you checking the box "Installed Applications and applets" if not, please try that.

 

[GJ Software Products]

10 minutes ago, MrBill said:

when you clear the cache are you checking the box "Installed Applications and applets" if not, please try that.

 

The other day when I was trying that for something I was geyed out of Cached & Installed files, which was a bit surprising as I run other Java based applets, etc. and found it interesting why I was greyed out but I went on and whatever problem it was resolved itself?  This wouldn't have been the first (or hundredth) time I cleared cache.  There'd have to been something in there to clear.  Clearing cache doesn't have anything to do with restricted in Java Security Settings does it?

[br928s4]

26 minutes ago, MrBill said:

when you clear the cache are you checking the box "Installed Applications and applets" if not, please try that.

 

Yes, I made sure that box was checked. I am at a loss. Without the launcher, I can't get into the eisy or the older 994i.

[GJ Software Products]

7 minutes ago, br928s4 said:

Yes, I made sure that box was checked. I am at a loss. Without the launcher, I can't get into the eisy or the older 994i.

Try "http://[oldipaddy]:[oldport]/admin.jnlp" 

 

My 994 admin.jnjp looks like:

<?xml version="1.0" encoding="utf-8"?> <jnlp spec="1.0+" codebase="http://[ipaddy]:[port]" href="/admin.jnlp"><information><title>ISY Admin Console</title><vendor>Universal Devices, Inc.</vendor><description>ISY Admin Console</description><homepage href="https://www.universal-devices.com"/><description kind="short">ISY Admin Console</description><shortcut online="false"><desktop/><menu submenu="(1120) ISY 994i 256"/></shortcut><icon href="http://[ipaddy]:[port]/web/isy.jpg"/><icon kind="splash" href="http://[ipaddy]:[port]/web/isy.jpg/web/udlogo.jpg"/></information><security><all-permissions/></security><update check="background" policy="prompt-update"/><resources><jar href="/web/insteon.jar" download="eager"/><jar href="/WEB/CE.JAR" download="lazy"/><jar href="/web/chart.jar" download="lazy"/><jar href="/WEB/RXTX.jar" download="lazy"/><j2se version="1.8+"/></resources><application-desc main-class="com.universaldevices.client.ui.UDClientApplet"><argument>urn:udi-com:device:X_Insteon_Lighting_Device:1</argument><argument>uuid:00:21:b9:02:29:dd</argument><argument>http://[ipaddy]:[port]/web/isy.jpg/desc</argument></application-desc></jnlp>

[DennisC]

Try going thru the troubleshooting steps here:

https://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Cannot_Communicate_with_ISY_Portal

and here:

https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored

and here:

https://wiki.universal-devices.com/index.php?title=Main_Page#admin.jnlp_does_not_start_the_Admin_Console

 

 

 

 

[br928s4]

I finally got the icon to show up on the desktop.

admin.jnlp does not start the Admin Console

• If Java is indeed installed, the reason is that .jnlp file association is broken (it has to point to javaws.exe). Search for javaws.exe in the computer. Right mouse click and select "Open with" and point to "javaws.exe" to fix the .jnlp file association.

Looking at the start.jnlp properties another program was opening it and not javaws.exe. 

Now onto the next problem!