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Error 503

Featured Replies

Posted

What does this mean ?

Screenshot%202023-01-14%20at%207.23.22%20AM.png

3 hours ago, asbril said:

What does this mean ?

 

503 is system is not online or not communicating with Portal.  Added better error message in next release.

@asbril  Is your eisy rebooting every 5+ minutes?  I am getting this from the UD Mobile and that is what indicated the eisy keeps rebooting.

  • Author
1 hour ago, Mecheng70 said:

@asbril  Is your eisy rebooting every 5+ minutes?  I am getting this from the UD Mobile and that is what indicated the eisy keeps rebooting.

No it is not rebooting.

  • Author
3 hours ago, Javi said:

503 is system is not online or not communicating with Portal.  Added better error message in next release.

Could it be related to the Polisy that I deleted from UD Mobile ?

Based on the system name I would say yes.  Either disable or delete from settings tab > Systems.

  • Author
19 minutes ago, Javi said:

Based on the system name I would say yes.  Either disable or delete from settings tab > Systems.

I deleted the Polisy from system and it no longer shows, but somewhere/somehow  UD mobile seems to be looking for it.

Edited by asbril

Try swiping app from recent apps or reboot iphone. Maybe just an old entry?

I have this error too in the Mobile app.  Yet, I am on a Polisy and just updated from an i994.  It is the old reverence to the i994 that is showing the message.  I cannot find a way in the App to remove the now defunct system.

Seems it may be an issue with the App.

Update:

I logged out of everything and restarted --> The error cleared

Edited by Irakandjii

On 1/14/2023 at 4:06 PM, asbril said:

I deleted the Polisy from system and it no longer shows, but somewhere/somehow  UD mobile seems to be looking for it.

Do you still have the error?   If you do can you verify there is only a single system in Settings-Tab > Systems?

  • Author

No :-) 

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