tlightne Posted January 25, 2023 Posted January 25, 2023 (edited) I completed the migration to Zmatter yesterday.I few of my devices migrated with no issues however I have (9) KAIPULE Z-Wave Plus Wireless Door Window sensors that did not upgrade from the Zmatter install. I did an exclude and reinstall and the did show up. However when door is open it shows Open in Polisy but when closed it shows Idle not closed. I cannot get notified when the door or window is closed. I also have (2) Philio Zwave Plus Temperature and Humidity sensors and two First Alert Zwave Smoke detectors that will not include into the Zmater network. I see them go into the interview process but never get added. UPDATE: I also have 1 Eaton Zwave Plus outlet that I can not get included in the Zmatter network. I have excluded it both through the IOX and it also has a factory reset which excludes it from all settings. I have opened a ticket with UD support but thought I would put it out here as well.. Firmware is 5.5.4. Ploisy with Zmatter... Thank you Edited January 26, 2023 by tlightne Eaton Outlet will not add
tazman Posted January 25, 2023 Posted January 25, 2023 I have a ticket open with UDI for the same problem with Sensative window and door sensors. I sent them the data they asked for plus a backup of my eisy and have not heard anything back yet.
tlightne Posted January 26, 2023 Author Posted January 26, 2023 (edited) @tazmanThanks for the update. I assumed someone already had a ticket opened but I thought the more the marrier.... Edited January 26, 2023 by tlightne 1
tlightne Posted January 30, 2023 Author Posted January 30, 2023 Just updating here my progress... Update: As of 01/29/2023 @ 13:51. All Original devices are now connected to the Zmatter Network. I had to uninstall the Eaton recepticle move it closer to the Polisy then it included in the Zmatter network. I am still having issues with First Alert Smoke Detectors 1st (Not Zwave Plus) reports V1 Alarm Type as 13, V1 Alarm Level 255, and does not report Battery Level. Second First Alert Combo Smoke/CO Detector (Zwave Plus) does not report any status for CO Alarm, Co End of Life, Smoke Alarm, Test Alarm, and Smoke Detected all of which reported with Zoozs 700 Dongle. It does report Battery Level, System Alarm as Heartbeat, and its a wake status so it is communication with the Zmatter Board. Both Smoke detectors have been in the Zmatter network for over 24 hours. The two Philio PAT02-2B Zwave Plus sensors report in temperature as Celsius and the default is Fahrenheit. Tried to change the configuration but it will not change. The (9) KAIPULE Z-Wave Plus Wireless Door Window sensors that when door is open it reports as Open in Polisy but when closed it reports as Idle not closed. I am hoping the next Firmware update will pickup and fix these.
tlightne Posted February 4, 2023 Author Posted February 4, 2023 Upgraded to 5.5.5 could not get Zwave add or remove to start after hitting button. Pulled the plug on Polisy and after a reboot all seems to be ok now. I am still having issues with First Alert Smoke Detectors 1st (Not Zwave Plus) reports V1 Alarm Type as 13, V1 Alarm Level 255, When Smoke it detected it reports V1 Alarm Type as 1 and V1 Alarm Level 255. When hitting Test button on detector V1 Alarm type id 12 so it looks like it is reporting a Binary Alarm type. It does report Battery Level. Second First Alert Combo Smoke/CO Detector (Zwave Plus) does not report any status for CO Alarm, Co End of Life, Smoke Alarm, Test Alarm, and Smoke Detected all of which reported with Zoozs 700 Dongle. It does report Battery Level, System Alarm as Heartbeat, and its a wake status so it is communication with the Zmatter Board. After removing and readding the (9) KAIPULE Z-Wave Plus Wireless Door Window sensors I picked up a new node called Binary Door/Window Sensor, This reports On when Window/Door is opened and Off when closed. The Access Control node still reporthat when door is open it reports as Open in Polisy but when closed it repots Open when Window/Door is open but Idle when Window/Door is closed. As Chris reported did not have time to impliment the F/C fix this update so the two Philio PAT02-2B Zwave Plus sensors report in temperature as Celsius and the default is Fahrenheit. Awaiting the next code update.
tlightne Posted February 17, 2023 Author Posted February 17, 2023 @Chris Jahn After upgrading to 5.5.6 Noticed today my Quickset door locks are no longer updating the Access Control Node when I lock or unlock the locks. I have three of them and none are updating. This worked as designed with 5.5.5. I did an update and nothing changed. Next did a update with interview and the Access Control node no longer shows up in AC. I updated my UD Ticket with this info and the DH Command Class from one of the devices. After upgrading to 5.5.6 That did fix the two Philio PAT02-2B Zwave Plus sensors now report temperature as Fahrenheit. I am still having issues with First Alert Smoke Detectors 1st (Not Zwave Plus) reports V1 Alarm Type as 13, V1 Alarm Level 255, and does report Battery Level. Second First Alert Combo Smoke/CO Detector (Zwave Plus) Includes two nodes one node is V1 Alarm and has V1 alarm type, V1 Alarm Level, and Battery Level and the second node is Wake up. It never completes interview in X-Ray. It has installed 5 different devices all with this same node names. I pulled the battery to stop it from adding Nodes. I did a Factory reset on the device and it automatically starts inclusion mode in the Polisy. It never updates the values in any of the nodes it created. The (9) KAIPULE Z-Wave Plus Wireless Door Window sensors that when door is open it reports as "On" in Polisy but when closed it reports as "Off" not closed. Thank you
Geddy Posted February 18, 2023 Posted February 18, 2023 @tlightne I think with all the issues being worked on at the moment the best way to communicate with UDI about a specific issue is through the Support Ticket process. It also allows them to troubleshoot bugs in the Z-Wave and IoX system. https://www.universal-devices.com/my-tickets/ I think you recently commented that you're going to hold off on the 5.5.7 update even though you're already on 5.5.6 and have issues. I'd suggest at least updating so UDI has information from the current release to try to resolve your issue.
tlightne Posted February 19, 2023 Author Posted February 19, 2023 @Geddy I did perform the update to 5.5.7 this morning. I also have had a ticket open since issues that surfaced with 5.5.5. I have been updating the ticket with the same info as here that way others with the same hardware are aware of the issues before migrating.. I know UDI has been working very hard to get all the issues resolved and I thank them for that. Just a little frustration showing up I am over that tonight.. Thanks for the response.. 1
tlightne Posted February 21, 2023 Author Posted February 21, 2023 Upgrade to 5.5.7 Brought me nothing new Open closed Sensors no change. I have lost one of my Quickset 916 Locks. When I did an update with interview is removed the only working nodes and added Entry Control Node. So I did an exclude and include the only node it loaded was Entry Control which is a blank node. First alert Smoke Combo will not include. As suggested by @Chris Jahn I replaced the batteries in the failing 916 removed it from Zwave, performed a heal network. Then performed include. The only node it installs is Entry Control Node. First alert Smoke Combo will not include. I start add Zwave device the window opens "looking for Zwave Device" then goes blank with in a couple of seconds and I never interview started. I have updated my support with this information as well..
DennisC Posted February 21, 2023 Posted February 21, 2023 8 minutes ago, tlightne said: First alert Smoke Combo will not include. I start add Zwave device the window opens "looking for Zwave Device" then goes blank with in a couple of seconds and I never interview started. Just to confirm, are you excluding before you try to include?
tlightne Posted February 21, 2023 Author Posted February 21, 2023 (edited) @DennisC Yes I excluded before every include even factory reset device a couple of times. Tried with Security on and off. Same results every time... No luck.. Edited February 21, 2023 by tlightne
Techman Posted February 21, 2023 Posted February 21, 2023 (edited) @tlightne I just included the First Alert ZCOMBO into the eisy running 5.5.7. I selected no security, and it installed without any issues. I haven't tried including it with S2 security. The attached file shows the associated nodes UPDATE: I just noticed that when I pushed the test button on the Zcombo, the eisy status window for "Smoke Alarm Test" did not populate. Not sure if this is an eisy firmware bug. I haven't tested smoke or CO2. Battery level populates correctly. Edited February 22, 2023 by Techman
tlightne Posted February 22, 2023 Author Posted February 22, 2023 @Techman Thanks for the update. I defiantly have something strange going on. I am waiting to hear back from Chris on the next move.
Techman Posted February 22, 2023 Posted February 22, 2023 1 hour ago, tlightne said: @Techman Thanks for the update. I defiantly have something strange going on. I am waiting to hear back from Chris on the next move. When you communicate with Chris could you please mention that the "Smoke Alarm Test" node doesn't populate in the eisy when the test button is pressed on the Zcombo.
tlightne Posted February 22, 2023 Author Posted February 22, 2023 @Chris Jahn I purchased a second First Alert Zcombo detector today and it included with out problems however @Techmanreports on his that the Test Node does not update when test button is activated on the detector, my second one is the same test is blank, in fact my smoke detected node does not update it shows blank before and after I activated it with burning paper. My original Zcombo still will not add does not even start to interview. I suspect somehow some where it is not being excluded properly. That is just a guess. @TechmanDoes your smoke detected node update???
Techman Posted February 22, 2023 Posted February 22, 2023 @Chris Jahn @tlightne I excluded the Zcombo smoke detector from the eisy and included it into the ISY994. The device status correctly displays in the ISY but not in the eisy, so there's definitely an issue with the zmatter firmware.
tlightne Posted February 22, 2023 Author Posted February 22, 2023 @Techman Did any of your nodes update with information on your Eisy? I am on Pilosy and the only one I had was Battery.
Techman Posted February 22, 2023 Posted February 22, 2023 @tlightne The only node that updated on the eisy was the battery. I didn't try the smoke. The Polisy and the eisy basically use the same Z-wave firmware. 1
tlightne Posted February 24, 2023 Author Posted February 24, 2023 @Techman From Chris today. Below is my response back to Chris.. Chris Jahn replied 3 hours ago Hi Terry, Make sure you are adding your Door Lock with security (top level menu, Z-Wave | Secure Inclusion | On). After doing this, remove your door lock and try adding it back again. As for first alert, you should at least be seeing the numeric V1 Alarms. We don't have the text versions of those alarms yet, but will be adding them. I'll double check the "test" button to see why that may not be working. Chris, The Kwickset 916 did add after removing it and adding it with Zwave Secure Inclusion On. The Zwave (not Zwave Plus) First Alert Smoke detector (Only) does display and update the V1 Alarms. The Zwave Combo (Zwave Plus) displays all the Node names correctly but only updates the Battery all other nodes do not update with any status. So Test never updates it stays blank even after pushing the test button, The Smoke Detected Node status is blank and never updates to anything it stays blank even after setting the detector off with burning paper. Ihave no means to test the CO Detected Node. I have attached two documents that show the current nodes of each detector. Zwave Smoke Detector.docx First Alert Zwave Combo Smoke.docx
tlightne Posted March 2, 2023 Author Posted March 2, 2023 @Techman Worked with Chris Jahn today and he found the bug in their code for the Zwave Combo Detector. The fix will be in the next release of the code in a few days. 1
tlightne Posted March 6, 2023 Author Posted March 6, 2023 @Chris Jahn [Ticket #20419] now shows closed. Until we receive the next firmware I still have the issues with the First Alert Zwave Smoke Detectors and the proper reporting of the the (9) KAIPULE Z-Wave Plus Wireless Door Window sensors that when door is open it reports as "On" in Polisy but when closed it reports as "Off" not closed. I would think UD would like to verify the fix before closing the ticket.
tlightne Posted March 9, 2023 Author Posted March 9, 2023 @Chris JahnReported with original ticket 20419. First Alert Smoke Detector (Not Zwave Plus and not Zwave Combo) reports V1 Alarm Types with numerical value and not text. First Alert Smoke Detector Zwave Combo was fixed with Firmware 5.5.9. The (9) KAIPULE Z-Wave Plus Wireless Door Window sensors that when door is open they report as "On" in Polisy but when closed they report as "Off" not closed.
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