Strange SwitchLinc behavior post 5.3.4

[tome]

 

Im having some strange SwitchLinc behaviors after my update to 5.3.4.

I have 2 SwitchLincs (call them east and west) that operates my entry lights.  A physical single tap on either one turns on/of the lights (this is working).   A double tap on the west one turned on/off my driveway lights before the update, now not working.  Not sure if double-tap ever worked on the east one as I wouldn't normally do it from that location.  But in any case that isn't working there either if it did.  

Also, when I go into the admin onsole and use software to control the switches, east works to turn on/off entry lights.  But west goes on (I hear relay and leds indicate on) but the lights don't actually come on, and the east switch leds don't change state (which they use to do to indicate on). 

At first I thought it was just this one set of switches, but I also have one in my lower level that double tap would turn on lights in an outbuilding.  That too seems to not be working.

Is there a way in the ISY to tell if this behavior is programmed? Or to re-program it?  I think I programmed these switches manually when I installed them so many years ago, but I would not sear to that, too long ago.

Oh, and I ran Restore Devices in the console, but that didn't help the situation.

-Tom

Edited February 15, 2023 by tome
update

[lilyoyo1]

15 minutes ago, tome said:

 

Im having some strange SwitchLinc behaviors after my update to 5.3.4.

I have 2 SwitchLincs (call them east and west) that operates my entry lights.  A physical single tap on either one turns on/of the lights (this is working).   A double tap on the west one turned on/off my driveway lights before the update, now not working.  Not sure if double-tap ever worked on the east one as I wouldn't normally do it from that location.  But in any case that isn't working there either if it did.  

Also, when I go into the admin onsole and use software to control the switches, east works to turn on/off entry lights.  But west goes on (I hear relay and leds indicate on) but the lights don't actually come on, and the east switch leds don't change state (which they use to do to indicate on). 

At first I thought it was just this one set of switches, but I also have one in my lower level that double tap would turn on lights in an outbuilding.  That too seems to not be working.

Is there a way in the ISY to tell if this behavior is programmed? Or to re-program it?  I think I programmed these switches manually when I installed them so many years ago, but I would not sear to that, too long ago.

Oh, and I ran Restore Devices in the console, but that didn't help the situation.

-Tom

Is this accomplished through scenes or programs?

[tome]

1 hour ago, lilyoyo1 said:

Is this accomplished through scenes or programs?

Yes, I see that it is now that I checked my Programs!  These programs are enabled so not sure why they aren't working...

[lilyoyo1]

21 minutes ago, tome said:

Yes, I see that it is now that I checked my Programs!  These programs are enabled so not sure why they aren't working...

Id clear java cache to make sure your UI and firmware matches. Once done, click on a line, choose update, and then save each program again

[tome]

2 hours ago, lilyoyo1 said:

Id clear java cache to make sure your UI and firmware matches. Once done, click on a line, choose update, and then save each program again

I did clear the cache after the update and did verify UI and firmware match.  I will try your suggestion of saving each program again this eve.

Thanks,

-Tom

 

[MrBill]

56 minutes ago, tome said:

I did clear the cache after the update and did verify UI and firmware match.  I will try your suggestion of saving each program again this eve.

I do see the notation "not saved" in your current screenshots, not sure if that's the result of a current change or because it needs re-saved. 

Other things to verify: 1) Help > About... are the firmware and UI versions exactly the same?  2) the Programs > Summary tab... look for Yellow...

[tome]

1 hour ago, MrBill said:

I do see the notation "not saved" in your current screenshots, not sure if that's the result of a current change or because it needs re-saved. 

Other things to verify: 1) Help > About... are the firmware and UI versions exactly the same?  2) the Programs > Summary tab... look for Yellow...

Yes, I noticed that "not saved" in the status field but didn't know what it meant.  I didn't see anything in the update instructions on re-saving anything.  Or I missed that if it was in there..

Definitely (100% sure) the UI and firmware are the same version.  There is no yellow in the summary.  I checked for that immediately after the update while disabling a few programs that got re-enabled in the update.

-Tom

PS:  I guess the last part of this instruction could be interpreted as re-save:

"Please ensure your device nodes and programs are correct; in some cases you may need to update them."

Edited February 15, 2023 by tome

[tome]

That was it!  I clicked the Save Changes button in the Program Details tab and they all saved and all seem to be back to normal.

Many thanks for your help.

-Tom