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I can't logon to the Admin console and MobiLinc says I have no devices

PapaBear
in IoX Support

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Posted

LAN and Wifi are both up and running. Help!

Solved by Geddy

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Any error messages? Polisy or Eisy?

  • Author

No error messages. ISY994i

Assuming ISY finder found the system and you cannot login, try using the default user name and password of "admin".

    • Like 1
    • Author

    The default admin logon worked. Then I had to restore from a recent backup. What caused this? Do I need to upgrade to replace something?

    Sounds like the SD card is on the fritz.  How old is the system?

    • Author

    Maybe 10 years. How much storage capacity does the SD does it need?

    • Solution
    21 minutes ago, PapaBear said:

    How much storage capacity does the SD does it need?

    From the wiki: 

    [NOTE: The ISY994i takes a MicroSD card. The max size is 32GB. Please look for a card with the newer A1 rating (A2 also works, but will fallback to A1 because the ISY994 does not provide hardware support required for A2). All other process steps below remain the same.]

     

    The wiki also outlines the process for proper replacement and reinstalling firmware. 

     

    • Like 1
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