JBlake01 Posted May 15, 2023 Posted May 15, 2023 On 5/15/2023 at 5:16 PM, Geddy said: @JBlake01 Are you sure you have an active portal license for the eisy? I'm not familiar enough with the process of install that I don't recall an IP address ever being an issue. I know it's looking for the ISY UUID for the target ISY, but not an IP address. I think support will be the best way to get you fixed up. Please post how you get this fixed so it can help others down the road. (And we can learn what happened too!) Expand Do have active portal license - use it to manage 2 devices (separate locations) 1 has eisy (not currently experiencing issue...although haven't tried Ring Node yet) Other (this location) has polisy Portal license is active and even refreshed status to make sure I wasn't missing anything, think it's valid for another 2 years or so. I reverted Ring Node server back to default github settings after install and now am patiently waiting - will surely post fix - envy (in a good sportsmanship kinda way!) those who have it working...seems like an amazing node server and looking forward to getting it working and updating programs to take full advantage of it. Thanks all for the help so far - will figure it out sooner or later!
Geddy Posted May 15, 2023 Posted May 15, 2023 On 5/15/2023 at 5:24 PM, JBlake01 said: Other (this location) has polisy Expand Since on Polisy have you converted that to PG3x? I believe for the Polisy PG3x is on 3.1.26 version. On 5/15/2023 at 5:24 PM, JBlake01 said: seems like an amazing node server and looking forward to getting it working and updating programs to take full advantage of it Expand It's a great addition to the system to be able to trigger other events. I'm sure you'll get squared away.
JBlake01 Posted May 15, 2023 Posted May 15, 2023 On 5/15/2023 at 5:30 PM, Geddy said: Since on Polisy have you converted that to PG3x? I believe for the Polisy PG3x is on 3.1.26 version. It's a great addition to the system to be able to trigger other events. I'm sure you'll get squared away. Expand Great catch and yes, polisy was separately upgraded to PG3x and is running 3.1.26 1
bmercier Posted May 15, 2023 Posted May 15, 2023 On 5/13/2023 at 2:09 AM, BMarking said: Will it read the armed state? That is whether it is "disarmed", "stay" or "away"? Expand Unfortunately no, as this is not available in the API. 1
bmercier Posted May 15, 2023 Posted May 15, 2023 On 5/15/2023 at 2:23 AM, JBlake01 said: When I click “Authenticate” nothing happens, any ideas? Expand Make sure you are using Ring from the Production store. The Non-Production store will not authenticate with the current settings. 1
JBlake01 Posted May 15, 2023 Posted May 15, 2023 On 5/15/2023 at 7:23 PM, bmercier said: Make sure you are using Ring from the Production store. The Non-Production store will not authenticate with the current settings. Expand Ty, running Prod node server
roblombardo Posted May 15, 2023 Posted May 15, 2023 (edited) On 5/15/2023 at 7:24 PM, JBlake01 said: Ty, running Prod node server Expand @JBlake01, +1. Looks like you and I are having the same issue. I also submitted a ticket. I only have the Ring pro doorbell, you probably have more Ring devices. Edited May 15, 2023 by roblombardo
Michel Kohanim Posted May 16, 2023 Posted May 16, 2023 @JBlake01, the issue seems to be related to PG3 URL. @bmercier sent you a URL to try through your ticket. @roblombardo, got your ticket but you responded via email and thus the delay. With kind regards, Michel 1
JBlake01 Posted May 16, 2023 Posted May 16, 2023 @bmercier and @Michel Kohanim great work, thank you! URL worked for my setup and after running url and then clicking authenticate very happy to report everything is working perfectly. Thanks so much for the great support! 2
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