Yesterday I had a power failure in my home that lasted 20 minutes.  Today I discovered I had an issue with ISY finder not being able to find my EISY.  However, I was still able to access the ISY using UD Mobile and the ISY appeared to function normally performing daily routine programs.  I took the following steps to try to get ISY Finder working.

• Cleared browser cache
• Cleared Java cache including all applications
• Linked u_d_.com to java security
• Rebooted computer and EISY 
• Confirmed Computer and ISY both wired into same network 

None of the above steps worked so I tried using my laptop instead of my desktop and had the same results.  At this point, I'm thinking that I would have to factory reset the EISY and load the backup file. I'm sure my issue was related to the power failure, and I was not a real fan of doing the reset so decided to take a break.  After a while I decided to remove the power, Lan connection and PLM connection from the ISY and to unplug the PLM.  After 30 seconds, I plugged everything back in and ISY Finder worked like a champ!  Just thought I would share this information.

Curious, is there an doco on how the discovery process works?  As in how does ISY/EISY advertise itself to the discovery service?  I have been using ISY/EISY for 10+ years, the discovery works 99% of the time, but sometimes it doesn't and I have to manually add in the URL of the device.

@gages97,

1. Regular mDNS

2. Proprietary UDP to port 20036

With kind regards,
Michel

@Michel KohanimInteresting.  I wonder if some networks are more sensitive on the discovery than others, but if on the same subnet should really matter.

@gages97,

For sure VPN connections kill both of the above. 

With kind regards,
Michel

Every once in a while launching the finder does not find either of my EISYs, so when it did find them, I did a SAVE file. Now when it doesn't find the EISY, I just do a LOAD and it allows me to get to the admin consoles without any problem. Never figured out the pattern for when they don't show up in the finder.

Andy

@Andy P My laptop does that every Sunday. It resets the theme data back to default also. So like you I just do a load on my saved file and all is good...

Edited July 25, 20232 yr by tlightne

Oh cool, the Load keeps the theme settings.

Handy.

* Orest

@oskrypuch Sorry guess I did not clarify, the Load does not keep the Theme settings. Wish it did.. 

Oh well.