garybixler Posted April 14, 2010 Posted April 14, 2010 Hi Was renaming the thermostat devices heat, cool, fan, main. Missed renaming main and it went to null after which I am unable to access the device for renaming and now that I had exited admin I am unable to log back into the admin console. Can telnet and access via browser but no way there to restore from backup? So it appears that if a device doesn't have a name you get lock out. Ver. 2.7.14 ISY-99 Any help would be appreciated. Thanks Gary Update: While admin was timing out on the Main tab after I logged in I was able to click on the Configuration tab and continue from there. That allowed me to restore the ISY back to a previous configuration.
Sub-Routine Posted April 14, 2010 Posted April 14, 2010 Hi Gary, Would you please try to use this link to access your ISY? http://www.universal-devices.com/99i/2.7.14 Rand
garybixler Posted April 14, 2010 Author Posted April 14, 2010 Hi Rand What appeared to me as being locked out was I guess the ISY busy trying to deal with an unnamed device. I was only able to access the configuration tab that changed the ISY from system busy status. Then I could get to the pull down menus for restoring. Thanks Gary
Sub-Routine Posted April 15, 2010 Posted April 15, 2010 The unnamed device should not be an issue. The ISY refers to devices by their Insteon addresses. If you see the System Busy for too long I suspect clients that haven't been closed. Hi Rand What appeared to me as being locked out was I guess the ISY busy trying to deal with an unnamed device. I was only able to access the configuration tab that changed the ISY from system busy status. Then I could get to the pull down menus for restoring. Thanks Gary
garybixler Posted April 15, 2010 Author Posted April 15, 2010 Hi Rand Except I was unable to access the device at all after it was not named. The ISY over and over clocked (busy sign) at each log on attempt until I clicked on the configuration tab which stopped the clocking. I still could not access the Main tab with the devices or the program summery or the program details tabs. They remained blank. I had rebooted the PC and power reset the ISY a few times and still could not get past the clocking on the main tab. On the browser access page the device name was blank and could not be accessed. It did show the temp and set point. This had started with Rename all associated devices choice on the pop-up window. I must have done something odd during the rename process. Gary
Michel Kohanim Posted April 15, 2010 Posted April 15, 2010 Hi Gary, There's another explanation: you had pending device writes and ISY was writing to devices. Did you have any green 0101 icons at any moment in time? With kind regards, Michel
garybixler Posted April 15, 2010 Author Posted April 15, 2010 Hi Michel No green 0101 icons. But I did do an install on that device and that is why I was renaming it, but I think the install had completed as I was watching the event viewer and the system busy bar had ended. Thanks for you help and if it shows up again I will try to have a bit more useful details. Thanks Gary
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