Hi, I am a long time user of isy994i and decided to purchase the Eisy.  I had the Elk module purchased and installed in my ISY.  However after migrating from the ISY, I just cannot figure out how to get the Eisy to see my Elk Alarm.  My programs show yellow.  I have tried to launch the Polyglot from the launch menu but I get a proxy error.  Any ideas?  I am stuck.  Thanks

This site can’t be reached

192.168.1.107 refused to connect.

Try:

• Checking the connection
• Checking the proxy and the firewall

ERR_CONNECTION_REFUSED

Try replacing https with http, http://192.168.1.107:3000, to remove browser security error for local connection

3 hours ago, Javi said:

Try replacing https with http, http://192.168.1.107:3000, to remove browser security error for local connection

Tried this but it seems that polyglot may not even be running?  Spent many hours on this - could it be that Polyglot is not running in the Eisy? Is there a way to check?  

3 hours ago, fastbird1 said:

Tried this but it seems that polyglot may not even be running?  Spent many hours on this - could it be that Polyglot is not running in the Eisy? Is there a way to check?  

Try shutting down eisy, pulling the plug for a few minutes, then starting it up again.

You don't mention what firmware you are on, but if you haven't run upgrade packages from the Configuration tab, go ahead and do that to ensure you are on the latest firmware. You may need to reboot several times to get everything running.

After that, you should find PG3x at your eisy IP address, as follows: xxx.xxx.x.xxx:3000.

By the way, since you mentioned Polyglot, you probably already know that you will need to purchase the Elk node server to use with eisy. The Elk module doesn't work with eisy.

UD Support instructed me to send the unit back as it was defective.  Thanks for all the troubleshooting help.