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Isy to EISY transition adding ELK Module - errors

JSchumann
in ELK

Featured Replies

9 minutes ago, JSchumann said:

OK, done. In admin console I go to my area then on the bottom there are drop downs.  I change disarmed to arm away and hit set armed status and it changes back to disarmed.  Still get error messages.  Am I doing it right?

1. Is the "Arm Up State" = "Ready To Arm"?

2. Is the user_code set to a valid code entered in ElkRP2?

3. Is the ElkRP2 Disconnected from your ELK?

If the answer is yes to all 3, then please download log package and PM to me again.

  • Author
6 minutes ago, Jimbo.Automates said:

1. Is the "Arm Up State" = "Ready To Arm"?

2. Is the user_code set to a valid code entered in ElkRP2?

3. Is the ElkRP2 Disconnected from your ELK?

If the answer is yes to all 3, then please download log package and PM to me again.

yes to all 3.  Sent package

20 hours ago, JSchumann said:

User ID is mac address of EISY and password is blank

@Jimbo.Automates

Is the above the correct entry?

 

@Jimbo.Automates
Is the above the correct entry?
 
No, that's why I said to reinstall all node servers which is supposed to fix it

Sent from my Pixel 6 Pro using Tapatalk

  • Author
2 minutes ago, Jimbo.Automates said:

No, that's why I said to reinstall all node servers which is supposed to fix it

Sent from my Pixel 6 Pro using Tapatalk
 

I just reinstalled all node servers again

 

3 hours ago, JSchumann said:

I just reinstalled all node servers again

 

After the reinstall, did you try arming from admin console?

  • Author
12 hours ago, DennisC said:

After the reinstall, did you try arming from admin console?

After troubleshooting on Messenger, we determined that I inserted a problem by changing my time zone after installing the elk module.  This caused a 3 hour time difference in the key files.  I had to delete the elk module from admin console and uninstall elk module.  Then I reinstalled elk module and did configuration.  After all nodes were imported, I tried arming from admin console and udmobile and it worked, no TCP errors.

I am still getting the other errors, but I think they are related to EISY.  Will continue working on them.

Thanks,

John

  • Author

Damn, I closed admin console and restarted and it reverted to disconnected again

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