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Failed Notification Followed by Connected at Midnight


btreinders

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Posted (edited)
On 12/12/2023 at 4:10 PM, btreinders said:

Yes, that worked!  Thank you, logs sent to @Jimbo.Automates in a PM.

@Jimbo.Automates  Just following up on this issue.  Have you had a chance to look over the logs I sent?  I am still getting the disconnect/connect notice every night at midnight for the Ecobee plugin.

Thank you

Edited by btreinders
Posted

Sorry, I did review the logs but nothing valuable.  The problem is if it happens right before or at midnight, the logs are also rolled over at midnight so if there was an error it is missed.  I'll talk to Benoit to see if we can do something about it.

 

  • 2 weeks later...
Posted

@Jimbo.Automates  I'm seeing the same.  This was in the PG3x logs (had level on Warning).  I can send Plugin log package (info level) if needed. (or increase log levels)

1/12/2024, 24:00:19 [pg3] error: unhandledRejection REPORT THIS!: [object Promise], reason: Error: ENOENT: no such file or directory, access '/var/polyglot/pg3/ns/000db952c168_13/logs/debug.log'
1/12/2024, 03:30:20 [pg3] warn: IoX Response: [Try: 1] [00:0d:b9:52:c1:68] :: [null] :: 7.157462ms - http://localhost:8080/rest/ns/13/nodes/n013_t522635237731/report/status/ST/69.7/17
1/12/2024, 06:15:20 [pg3] warn: IoX Response: [Try: 1] [00:0d:b9:52:c1:68] :: [null] :: 7.195663ms - http://localhost:8080/rest/ns/13/nodes/n013_rs_lbzp/report/status/ST/67.7/17

Running 3.2.17, 5.8.0 w/o recent OS upgrade.

Posted
24 minutes ago, Michel Kohanim said:

Hello everyone,

Have you upgraded to the latest OS? (same procedure as any other upgrade)

With kind regards,
Michel

@Michel KohanimYes, I still got the ecobee notifications at midnight after upgrading yesterday.

Posted
4 hours ago, gzahar said:

@Jimbo.Automates  I'm seeing the same.  This was in the PG3x logs (had level on Warning).  I can send Plugin log package (info level) if needed. (or increase log levels)

1/12/2024, 24:00:19 [pg3] error: unhandledRejection REPORT THIS!: [object Promise], reason: Error: ENOENT: no such file or directory, access '/var/polyglot/pg3/ns/000db952c168_13/logs/debug.log'
1/12/2024, 03:30:20 [pg3] warn: IoX Response: [Try: 1] [00:0d:b9:52:c1:68] :: [null] :: 7.157462ms - http://localhost:8080/rest/ns/13/nodes/n013_t522635237731/report/status/ST/69.7/17
1/12/2024, 06:15:20 [pg3] warn: IoX Response: [Try: 1] [00:0d:b9:52:c1:68] :: [null] :: 7.195663ms - http://localhost:8080/rest/ns/13/nodes/n013_rs_lbzp/report/status/ST/67.7/17

Running 3.2.17, 5.8.0 w/o recent OS upgrade.

That error is a known PG3 issue that hasn't been fixed yet.  The 2 warnings are ok, typically happens when your IoX is to busy to respond.

Posted
2 hours ago, Jimbo.Automates said:

That error is a known PG3 issue that hasn't been fixed yet.  The 2 warnings are ok, typically happens when your IoX is to busy to respond.

@Jimbo.Automates If it's only when the IoX is busy then mine is always very busy at midnight because it happens at midnight every single night and only at midnight.  Fairly annoying since I wear a Pixel watch when I sleep to monitor my sleep.  Guess I could take it off at night, only thing it really tells me is I sleep very well when I don't drink that night and awful when I do.  :)

Posted

I wasn't saying the connect/disconnect was related to IoX being busy, only commenting on the error/warnings you posted, which I don't think are related to the same issue.

You must be a light sleeper if the watch can wake you up mine is always on DND.

Sent from my Pixel 8 Pro using Tapatalk

Posted
3 hours ago, Jimbo.Automates said:

That error is a known PG3 issue that hasn't been fixed yet.  The 2 warnings are ok, typically happens when your IoX is to busy to respond.

Looking over my notifications, I did get a Failed followed by Connected status for the plugin 3 times today.

The PG3x Ecobee logs show roughly the same error each time (different from the error I shared above):

2024-01-12 11:06:21,137 MQTT       udi_interface.interface ERROR    interface:_startMqtt: MQTT Connection SSLError: EOF occurred in violation of protocol (_ssl.c:2488), Will retry in a few seconds.
Traceback (most recent call last):
  File "/var/polyglot/pg3/ns/000db952c168_13/.local/lib/python3.9/site-packages/udi_interface/interface.py", line 567, in _startMqtt
    self._mqttc.loop_forever()
  File "/var/polyglot/pg3/ns/000db952c168_13/.local/lib/python3.9/site-packages/paho/mqtt/client.py", line 1756, in loop_forever
    rc = self._loop(timeout)
  File "/var/polyglot/pg3/ns/000db952c168_13/.local/lib/python3.9/site-packages/paho/mqtt/client.py", line 1181, in _loop
    rc = self.loop_write()
  File "/var/polyglot/pg3/ns/000db952c168_13/.local/lib/python3.9/site-packages/paho/mqtt/client.py", line 1577, in loop_write
    rc = self._packet_write()
  File "/var/polyglot/pg3/ns/000db952c168_13/.local/lib/python3.9/site-packages/paho/mqtt/client.py", line 2464, in _packet_write
    write_length = self._sock_send(
  File "/var/polyglot/pg3/ns/000db952c168_13/.local/lib/python3.9/site-packages/paho/mqtt/client.py", line 649, in _sock_send
    return self._sock.send(buf)
  File "/usr/local/lib/python3.9/ssl.py", line 1207, in send
    return self._sslobj.write(data)
ssl.SSLEOFError: EOF occurred in violation of protocol (_ssl.c:2488)
2024-01-12 11:06:21,138 Thread-1   udi_interface.interface ERROR    interface:_send: MQTT Publish Error: EOF occurred in violation of protocol (_ssl.c:2488)
Traceback (most recent call last):
  File "/var/polyglot/pg3/ns/000db952c168_13/.local/lib/python3.9/site-packages/udi_interface/interface.py", line 688, in _send
    self._mqttc.publish(topic, json.dumps(message), retain=False)
  File "/var/polyglot/pg3/ns/000db952c168_13/.local/lib/python3.9/site-packages/paho/mqtt/client.py", line 1257, in publish
    rc = self._send_publish(
  File "/var/polyglot/pg3/ns/000db952c168_13/.local/lib/python3.9/site-packages/paho/mqtt/client.py", line 2693, in _send_publish
    return self._packet_queue(PUBLISH, packet, mid, qos, info)
  File "/var/polyglot/pg3/ns/000db952c168_13/.local/lib/python3.9/site-packages/paho/mqtt/client.py", line 3016, in _packet_queue
    return self.loop_write()
  File "/var/polyglot/pg3/ns/000db952c168_13/.local/lib/python3.9/site-packages/paho/mqtt/client.py", line 1577, in loop_write
    rc = self._packet_write()
  File "/var/polyglot/pg3/ns/000db952c168_13/.local/lib/python3.9/site-packages/paho/mqtt/client.py", line 2464, in _packet_write
    write_length = self._sock_send(
  File "/var/polyglot/pg3/ns/000db952c168_13/.local/lib/python3.9/site-packages/paho/mqtt/client.py", line 649, in _sock_send
    return self._sock.send(buf)
  File "/usr/local/lib/python3.9/ssl.py", line 1207, in send
    return self._sslobj.write(data)
ssl.SSLEOFError: EOF occurred in violation of protocol (_ssl.c:2488)

 

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