Kentinada Posted December 13, 2023 Posted December 13, 2023 I am trying to define a notification to send me a text on specific conditions. My cell provider is T-Mobile but when I define the notification and select T-Mobile from the dropdown, it creates a recipient that is xxxxxxxxxx@tmomail.net. I filled in my cell number but get no notification even though my program runs. I assume tmomail.net is an old interface. Is there a newer one for T-Mobile?
Kentinada Posted December 13, 2023 Author Posted December 13, 2023 This is my test program (attached screenshot). I get nothing when the program runs. I tried sending an email from my computer to 616485xxxx@tmomail.net and it worked. What am I missing?
paulbates Posted December 13, 2023 Posted December 13, 2023 (edited) Two different things Use Control instead of Status Test the notification in its own: What happens when you right-click on the program name on the left and pick "Run Then"... does the notification get sent? Edited December 13, 2023 by paulbates 1
Kentinada Posted December 14, 2023 Author Posted December 14, 2023 I changed it to use Control and the program does not run. I also did a forced Run Then on the program and the text still doesn't come through.
Solution DennisC Posted December 14, 2023 Solution Posted December 14, 2023 16 hours ago, Kentinada said: xxxxxxxxxx@tmomail.net A quick search shows that is the correct format for TMobile. eMail to text has been very unreliable at times for many carriers. Sometimes using a dedicated email account with Gmail has helped. Instructions are in the wiki. However, for fast reliable notifications, if you are setup to use plugins, try Notification plugin. It is fast and reliable. Combine it with Pushover and you will not miss your text capabilities. 1
DennisC Posted December 14, 2023 Posted December 14, 2023 3 minutes ago, Kentinada said: I changed it to use Control and the program does not run. I also did a forced Run Then on the program and the text still doesn't come through. On the screen you setup the phone number, doesn't the test button send a test notification?
Kentinada Posted December 14, 2023 Author Posted December 14, 2023 @DennisC The Test button does nothing. No text comes through. Looking for details on the Notification plugin now.
DennisC Posted December 14, 2023 Posted December 14, 2023 Just now, Kentinada said: @DennisC The Test button does nothing. No text comes through. Looking for details on the Notification plugin now. That is an indication that either the configuration is not correct or the carrier is delaying or blocking the text. It is why a lot of us switched to the plugin. Add a service like Pushover with it and you will be very happy, there are a lot of options available.
Kentinada Posted December 14, 2023 Author Posted December 14, 2023 @DennisC I have switched to the Notification plugin and Pushover and it's working great. Thanks for the pointer! 2
Kentinada Posted December 14, 2023 Author Posted December 14, 2023 (edited) Well, I'm almost there. I just figured out that I didn't have Pushover installed. I do now but it wants an api_key and user_key which I do not know where to get. UPDATE: I found pushover.net and bought an iPhone and desktop license. I have my api and user keys and entered them. In my Admin console it says the Push devices is Disconnected. Working on that now. Edited December 14, 2023 by Kentinada
Kentinada Posted December 22, 2023 Author Posted December 22, 2023 Not to open a can of worms but... I am working on my Notifications for Dummies. I think I have the Notification plugin figured out - at least enough to make it usable. I think I have Pushover figured out and how to link it to the Notification plugin. But I have come full circle back to an SMS text notification. If I send an email to xxxxxxxxxx@tmomail.net (xxxxxxxxx is replaced by my phone number), it comes through to my iPhone every time. But from the AC pressing the Test button or from a program it never comes through. Especially with using the Test button and getting nothing, doesn't that suggest the problem is on the UD side?
DennisC Posted December 22, 2023 Posted December 22, 2023 5 minutes ago, Kentinada said: doesn't that suggest the problem is on the UD side? No, the issue is with the phone vender throttling certain types of messages. It has been happening to a lot of us for several years. It is the reason we switched to Notification plugin and Pushover. You can not beat the speed and reliability.
Kentinada Posted December 22, 2023 Author Posted December 22, 2023 @DennisC Ok thanks. Thought it was worth asking. Texting is dead from with Eisy. I'll use Notifications and/or Pushover.
SJK Posted January 18 Posted January 18 Also look into notifications via UDMobile. Much more reliable and there's a wiki post to help you configure the network resource.
TRI0N Posted January 18 Posted January 18 (edited) On 12/22/2023 at 7:07 AM, Kentinada said: @DennisC Ok thanks. Thought it was worth asking. Texting is dead from with Eisy. I'll use Notifications and/or Pushover. Have you tired using your 11 digit number that includes your country code? 1xxxxxxxxxx@tomomail.net? It's suppose to work both ways but I have heard that it only works in some areas if you include the country code. 1 being United States. You can just simply test this with your email client before doing any changes to eisy. Just send an email to your mobile number. Cheers, TRI0N Edited January 18 by TRI0N
TRI0N Posted January 18 Posted January 18 (edited) On 12/22/2023 at 7:07 AM, Kentinada said: @DennisC Ok thanks. Thought it was worth asking. Texting is dead from with Eisy. I'll use Notifications and/or Pushover. I did some testing. Since I have T-Mobile as well and notice my Battery Notification mail was not working since I read your post and found some sensors were below the threshold of my programs that were suppose to notify me. So I checked my email settings in eisy to make sure there were there and such for the group that is to be notified and everything is as it was suppose to be. Using the default SMTP Setting I performed a test. It failed to send SMS/MMS but did send my email copy. Note that I do put the country code in my number as I talked about above. So I tested it without the country code and it failed again with email copy working. So I setup a eisy email account off one of my domains, setup the SMTP to use my domain MX Server, put the 1 country code back into my address for SMS/MMS and performed the test again. Both the SMS/MMS and email copy were successful. This might have to do with either UD in house MX Servers or MX Providers. If providers they may not allow phone numbers or specifically @tmomail.net due to SPAM problems to mobile phones using this. It's something UD will need to look into.. Cheers! TRI0N Edited January 18 by TRI0N
Kentinada Posted January 18 Author Posted January 18 @TRI0N Thanks for the info. I tried adding the "1" in front of my 10-digit phone number and it didn't help from with Eisy. If I use my mail client and send it to the same 11-digit address, it comes through fine. That said, I have switched to relying on the Notification feature of UD Mobile. I spent many hours figuring that all out and it works consistently. But I do appreciate the response.
Kentinada Posted January 18 Author Posted January 18 10 hours ago, Scott Korvek said: Also look into notifications via UDMobile. Much more reliable and there's a wiki post to help you configure the network resource. I wrote a "Notifications for Dummies" guide as it is a little more complicated than I thought it would be. Attaching it here. Notifications for Dummies V2.pdf 2
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