treighmy Posted May 3, 2010 Posted May 3, 2010 All of my programs have disappeared and I can't access any of my devices. I do a "Restore ISY" from a few different backups but they still are not there. Any Ideas?
Brian H Posted May 3, 2010 Posted May 3, 2010 Have you tried. Tools Diagnostics PLM Info/Status Make sure it says connected and give the PLM firmware version.
treighmy Posted May 3, 2010 Author Posted May 3, 2010 I did a restore modem and got my programs back but am still not access any of my devices. PLM is v63/Connected
Brian H Posted May 3, 2010 Posted May 3, 2010 Do you see modules changing in the GUI screen when you locally actuate them. Like does the ISY screen update if you turn a SwitchLinc on and off? Just curious to see if the PLM is passing anything on to the ISY99i.
treighmy Posted May 3, 2010 Author Posted May 3, 2010 Yes, the GUI is correctly showing the State when manually actuating.
treighmy Posted May 3, 2010 Author Posted May 3, 2010 I just did a restore device on one of them and it seemed to clear it up. I'm doing a "Restore Devices" now to see if it fixes the rest.
Michel Kohanim Posted May 4, 2010 Posted May 4, 2010 Hello treighmy, That usually happens with a defective PLM (or a loose cable). Please do keep an eye out for disappearing programs or unresponsive devices. If it happens again, I strongly recommend getting a replacement PLM. Final note: you do not need to restore devices. With kind regards, Michel
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