My Ring StickUp Motion Camera which was working fine has quit working or at least the node server/plugin has quit.  I did upgrade to 5.8.0 firmware today so I'm not sure if that is related or not.  When I test the Ring device from the AC, it fails. See Event viewer log attached. Also attaching the dashboard view of the Ring Node Server and everything there looks OK I think.  Any ideas where to start?

It is something on the EISY/Node Server side.  I enabled notifications in the Ring app and it works fine.  But no motion message was sent from my EISY.   Very simple notification program: 

Front Door Motion - [ID 001D][Parent 001C]

If
        '07-Front Porch / Ring / Front Door (Motion)' is switched Motion
 
Then
        
        // This is a Message sent to UD Mobile
 
        Set 'Notification Controller / UD Mobile' Send Message To Kent Sound 'default' Content 9 Notification ID (ID=9)
 
Else
   - No Actions - (To add one, press 'Action')
 

I get nothing.  

I re-installed the Node Server and it is once again working.  Not sure if this was related to the 5.8.0 update or not but at least it's working again. 

 

@Kentinada glad you got it working.

I was going to suggest that you make sure the Remote Access is enabled and active. Some of us had issues a while back and noticed that the remote access was enabled and configured, but not active. 

On the Portal account check here:

      

 

 

@Geddy Thanks for the idea.  The re-install seems to have worked. I did check the portal remote connection just now too and it's all good.  Thanks!