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IS UD Portal down or really slow?

mmb
in UD Portal

Featured Replies

Posted

Not able to login at 1/17/24 2:00 mountain time.

UD Mobile stopped working.

Solved by paulbates

Go to solution
Not able to login at 1/17/24 2:00 mountain time.
UD Mobile stopped working.

Currently investigating


Sent from my iPhone using Tapatalk
    • Like 2

    I cannot use Alexa to turn on anything. I went to the portal and It will not let me login in. Is the portal down.xc

    Same thing with me.  Alexa doesn't work, and I cannot log into the portal.

    Brian

    Same here in NC at 4:38 PM

    Edited by TUhl01

    Entire portal seems to be down.  No Alexa connectivity and can't log in via web page which was extremely slow to display on desktop browser.

    Ditto

     

    It just started working again

    It may have been a coincidence but I disable the Echo skill then re-enabled it and everything appears to be working again.  Again, it could just be a coincidence. 

    • Author

    Portal is up and running for me at 3:12 MST.

    • Solution

    It was me, not UDI. I was writing a program that resulted in a tight loop with many UDM push notifications.

    My bad and apologies to UDI and this community

    Paul

    Edited by paulbates

    • Like 1

    Bad Paul.... j/k... Been there, done that.

    We will be adding a rate limiter to the push notifications API to prevent this type of problems in the future.

    Unfortunately, eisy is too powerful :-)

    • Like 2

    Ford Pass was down this afternoon too for a while - did AWS or which ever provider have a bigger outage?

    2 hours ago, gdntx said:

    Ford Pass was down this afternoon too for a while - did AWS or which ever provider have a bigger outage?

    No, not related 

    • 2 weeks later...
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    Configure browser push notifications
    Chrome (Android)
    1. Tap the lock icon next to the address bar.
    2. Tap Permissions → Notifications.
    3. Adjust your preference.
    Chrome (Desktop)
    1. Click the padlock icon in the address bar.
    2. Select Site settings.
    3. Find Notifications and adjust your preference.