sdcrane Posted November 4 Posted November 4 Amazon Echo commands to ISY are not working because "the hub that device is connected to is not online". Is there something down at UD, or is it on my end? (I haven't changed anything -- this just started when I got up this morning). Thanks.
paulbates Posted November 4 Posted November 4 Using Alexa requires an active portal subscription. If the subscription expires, this would happen. I don't think a warning is given, I keep track with a calendar entry It could be something else, but I'd start there
sdcrane Posted November 4 Author Posted November 4 (edited) Does not expire until June of 2025. ISY is working fine locally, and the Alexa connection was working fine at 9:00pm last night, and all other internet functionality is working fine. (I opened a ticket with UD, but it's very early in CA). Edited November 4 by sdcrane
sdcrane Posted November 4 Author Posted November 4 Got it working -- either something in our network or the reboot of the ISY got it back online. Thanks for the replies and thanks to Benoit via support ticket. You guys can delete this thread. 🙂
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