I upgraded by hitting the upgrade packages button, but now if I try to make a back up it says "cannot parse the configuration file"

Edited December 11, 2024Dec 11 by jkraus

OK, man for some reason I need to upgrade to PG3X (whatever that is) but the link in Michales description does not work, how do I do this??

can I do it form the portal as the UDI app does not works to do this

sorry 100% confused

 

BTW I have a Polisy

I also have a Zooz USB Z-wave dongle

1 hour ago, jkraus said:

I need to upgrade to PG3X (whatever that is)

Follow these instructions: https://wiki.universal-devices.com/Polisy:User_Guide#Upgrading_to_PG3x

I believe nothing really “happens”, but give it a few minutes then power cycle the system. 
 

2 hours ago, jkraus said:

I upgraded by hitting the upgrade packages button, but now if I try to make a back up it says "cannot parse the configuration file"

After you enable PG3x you should be able to upgrade correctly and backups should work again. Did you make a backup before you attempted the first time?

What IoX version (and UI) are you currently running? What version PG3 are you currently running?

 

• not sure how to upgrade to PG3X.  seems the instructions in the WiKi link do not work for me
• I have a backup from a couple of minor changes before
• I do not know what IOX version means.  I upgraded the Java and AC launcher, if that's what you mean
• on Win 11

Edited December 11, 2024Dec 11 by jkraus

9 hours ago, jkraus said:

not sure how to upgrade to PG3X.  seems the instructions in the WiKi link do not work for me

As @Geddy indicated, all you need to do is follow the directions:

Enable PG3x: https://polisy.local:8443/rest/pg3x.enable

Reboot and wait for a beep, then a second beep.

While nothing will appear to happen, after the reboots you should be able to login to Polyglot and verify you are on pg3x.

Afterwards, run upgrade packages from admin console and reboot when told.

whenb I click the link you provided and login in this is what I get.  iS THAT CORRECT?

OK, I think I got it working OK.  Not for the faint of heart, but thanks so much. Over the last 16 years I have had two isy and now a polisy, but it starting to get beyone my mental capabilities.

 

BTW the backup now works in a flash, less thna a second, which made me suspicious as it used to take seval seconds, but it seems to make a file OK.

 

Thnaks

Joe

The backup process was greatly improved in the current firmware, the process is now almost instantaneous.