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data is in PG3x but not in Admin Console. how can I fix that?


someguy

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Posted

somehow the data stopped showing up in my admin console, even though it is all in the Nodeserver.   any suggestions as to how to diagnose and fix this?

Posted

I will try that now.   I also considered deleting the nodeserver in the admin console, but wasn't sure what command to use to get the node to reincarnate itself in the admin console.  

Posted

It often happens that you need to exit and log back into the admin console to see plugin related things, especially if you made a configuration change to the plugin.

Posted
2 hours ago, someguy said:

somehow the data stopped showing up in my admin console

You had similar issue with another plugin. Do you leave admin console running 24/7? It's not designed to be left open and I expect as @Panda88 suggests some data might be cached and/or only loaded at startup of admin console. Some windows have options of running a query on the values, but that's not ideal. 

For the plugins you are experiencing problems with in the log page put them into debug mode then restart the plugin and wait 5-10 minutes. Then download the log package and PM to the developer for those plugins. 

Since you're having this issue with multiple plugins it might be best to open a support ticket with UD to see what's causing this on your system. If you close admin console after using it and data isn't there upon loading then it seems to be an issue pushing the data from PG3 to admin console on launch. https://www.universal-devices.com/my-tickets

 

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